Senior Manager, Student Care and Support

Gold Coast/Lismore, Australia
11 Oct 2019
End of advertisement period
24 Oct 2019
Contract Type
Full Time
  • Excellent full-time, continuing opportunity at Gold Coast or Lismore
  • Remuneration package up to $141,767 per annum
  • Leadership role in student support services

About the role

The Senior Manager, Student Care and Support is responsible for providing leadership and management of the University Counselling Service, Chaplaincy/Pastoral Care, and Equity and Inclusion Service, which incorporates a range of student equity programs and advice and resources for educational adjustments to address differently-abled students. This position has a significant role within the portfolio for ensuring holistic provision of supports for the personal needs of students.

About you

We are seeking applications from successful leaders with an extensive understanding of tertiary student support services and who are committed to student success.

You will have demonstrated expertise in data analysis, reporting, strategic planning and evidenced-based decision making in a higher education environment. To be successful in this role you will be an engaged and inspiring leader, driving performance, innovation and collaboration to enhance results.

Alignment with the University values of collegiality and integrity is an inherent requirement of this role.

About us

Southern Cross University, ranked in the top 150 universities in the world under 50 years old (Times Higher Education University Rankings, 2019), is a progressive, young and connected research university.

The Office of Deputy Vice-Chancellor (Students) (DVCS) incorporates Student Outreach and Student Care and Support. The work groups within the Office of the DVCS provide a comprehensive range of support for student experience, engagement and achievement. Across the portfolio, we strive for retention and support of students in ways that facilitate the realisation of their educational and professional goals, and excellence in quality teaching and learning.

Our campuses are located in sub-tropical areas of outstanding natural beauty. Lismore is the business and government centre of the Northern Rivers region of NSW. With a population of approximately 45,000, Lismore enjoys all the amenities you would expect of a vibrant, regional city. The University’s newest campus is on the Gold Coast, Australia’s sixth largest city in Australia with a population of more than half a million people. It includes around 70 kilometres of beaches, tropical rainforest hinterland, parklands and major shopping centres. 

Southern Cross University is committed to diversity and social inclusion. Applications are encouraged from people of Aboriginal and Torres Strait Islander descent; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ. The University is a proud participant in the Athena SWAN gender equity accreditation program and has committed to the 10 principles of the Athena SWAN Charter. 

Southern Cross University offers flexible work arrangements, generous parental and carer’s leave provisions, wellbeing initiatives, professional learning opportunities, mentoring programs and support to undertake further study.

Applications close at 9:00am AEDT on Thursday, 24, October, 2019.

To view the full position advertisement and details of the application process please click on the APPLY button where you will be redirected to the Southern Cross University website. The Vacancy ID is 19109.