Business Services Assistant, Finance
Location Edinburgh, GB
Organization Name Oriam
About Heriot-Watt University
Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business and languages.
With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and practical, leading-edge research, which has made it one of the top UK universities for business and industry. We connect with industry at every level and develop programmes to match their needs – so employers get work-ready industry-fit graduates.
Heriot-Watt is also Scotland's most international university, boasting the largest international student cohort.
We have an established set of values that help us to nurture innovation and leadership, and show our commitment to continuous improvement and development in all our activities.
For full details on our University please view our Careers at Heriot-Watt http://www.hw.ac.uk/about/careers-at-heriot-watt.htm
About our Team
Oriam provides professionals wishing to work in the sport fitness and physical activity sector a unique opportunity to be part of something special. To be part of our team you will need to display a desire for personal development whilst being committed to supporting talented individuals around you. Our business is built on the overarching attributes of diligence, hard work and team cohesion, qualities you should recognise in yourself.
The Administrative Assistant will play a vital role in the daily operations of Oriam. You will undertake a wide range of administrative and financial tasks which will ensure the efficient running of Oriam.
You will undertake administrative and finance tasks that require attention to detail and accuracy. You should be process focused and able to deliver high quality work to a deadline. You will support the work of the Business Services Manager and will be required to support the admin of all sections of the business.
You will work to support the delivery of our strategic plan and support the work of all sections of the organisation. Oriam promotes inspiration through the achievements and work ethic of its user groups. We require an Administrative Assistant who is prepared to strive for consistently high standards that support this environment.
Key duties and responsibilities
- Providing administrative support for Oriam to ensure the efficient running of the section. This includes responding to all financial and general Oriam enquiries. You will provide administrative/financial support to the Business Services Manager.
- Assisting with the maintaining of the MRM management information system which operates Oriam’s bookings, memberships and financial processes. Including price increases and maintaining Direct Debit information.
- Liaising with internal and external staff, suppliers and group/partners for orders, memberships and financial processes.
- Financial duties to support operations. This includes, payroll, placing orders, raising and paying invoices, preparing daily Banking reports, and running Direct Debit (IBACS) payments.
- Cover the task of your team members as required to ensure front of house service is prioritised at all times.
Education, qualifications and experience
Qualifications - (E = Essential, D = Desirable)
E - HND in administration, or a relevant discipline or able to demonstrate equivalent knowledge through your professional development.
E - Customer Service Qualification (E or must be obtained within 3 months of appointment).
D - Qualification or training in financial management.
D - Qualification or training in front of house reception service
E - Demonstrate a progressive personal development programme of qualifications/training relevant to your career.
E - Formal qualification in MS Office or able to demonstrate competency (E). Competency of our Plus2 management system is essential or must be obtained within 3 months of appointment.
Experience (E = Essential, D = Desirable)
E - Demonstrable relevant administrative work experience.
E - A proven track-record of delivering exceptional customer service.
E - Competent user of the main IT packages used in commercial environments, in particular Word & Excel, coupled to the ability to quickly learn to use new packages, including Oriam-specific systems.
E - Excellent organisational and administrative skills, with a high attention to accuracy and details (particularly in arranging events).
E - Ability to work as part of a team but equally important is the ability to use initiative and make independent decisions when appropriate.
E - Excellent time management skills with the ability to priorities and adapt to rapidly changing situations.
E - Ability to quickly master new systems and processes and to sustain a high level of performance whilst under pressure.
E - Excellent communication, liaison and interpersonal skills. Confident dealing with internal and external agencies and individuals at all levels
How To Apply
Applications can be submitted up to midnight (UK time) on Sunday 20th October 2019
This role does not meet the minimum requirements set by UKVI to enable sponsorship of migrant workers. Therefore we cannot progress applications from candidates who require sponsorship to work in the UK. For further information on this please visit the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas
Minimum Salary 19612
Amount of Travel No Travel