Job Family: Human Resources
Job Series: Instructional Design/Development
The Instructional Designer is part of the BTS Change Management team and reports to the Training Program Manager at Stanford’s new Redwood City Campus. The Instructional Designer will design learning programs that enable impacted OOD and SAA staff to successfully migrate to new systems and adopt new business processes and policies. Will be required to design, develop and deliver innovative and engaging courses (primarily for online delivery) that enable learners to confidently and competently use new tools and processes to do their jobs.
The Instructional Designer is part of the Change Management team in the Business Technology Services group (BTS). BTS serves Stanford’s Office of Development and Stanford Alumni Association and works from Stanford’s new Redwood City campus.
- Draft storyboards, scripts, and prototypes of training content and proactively shepherd drafts through appropriate reviews, updates and approvals. When necessary, create customized versions of scripts for different target audiences.
- With minimal technical supervision, use TechSmith Camtasia (or equivalent) and our LMS (Learning Management System), Lessonly, to design and develop accurate, engaging and creative online / on demand and blended courses (including practice opportunities, assessments, and supplementary materials).
- Convert existing documentation and training materials into engaging and effective online courses.
- Support the administration of Lessonly (our LMS), for both user and content management. Also, provide LMS user training and support.
- Develop and follow a continuous improvement process for training content including an evaluation methodology and updates to content as needed.
- Share best practices through cross campus collaboration and instructional design community.
- Consistently complete projects by agreed upon deadlines.
* - Other duties may also be assigned
Education & Experience:
Bachelor’s degree and 3-5 years of relevant experience or combination of education and relevant experience.
Desired Knowledge, Skills and Abilities:
- Technical Skills:
- Demonstrated ability to develop media-rich, engaging, and high-impact learning solutions.
- Demonstrated proficiency in applying instructional design theory, models, and technical training best practices.
- Experience making e-learning exciting, fun and social.
- Experience using industry standard learning technologies and tools, such as Learning Management System (LMS) and Content Management System (CMS) platforms, project management tools, eLearning authoring tools (preferably TechSmith Camtasia), digital graphics media, and audio and video production tools to create impactful courses.
- Demonstrated understanding of andragogy and other principles of adult learning theory and how it is put into practice in professional training.
- Willing to record course scripts in own voice and able to do so in a confident and engaging manner.
- Highly proficient in collaborative business tools such as the Google Suite (Docs, Sheets, etc.)
- Business Acumen:
- Demonstrated ability to consult and work collaboratively with business partners, subject matter experts, technical resources, vendor partners, and business partners and diverse groups and individuals at any and all levels of an organization.
- Demonstrated ability to contribute to the creation of an environment that is service oriented, supportive, engaging and effective.
- Demonstrated excellence in client service skills and ability to learn business concepts quickly.
- Excellent project management skills and demonstrated ability to work on multiple projects concurrently.
- Outstanding writing, editing, critical reasoning, interpersonal and communication skills. Demonstrated ability to communicate complex concepts concisely and clearly and to convert technical or complex information and concepts into easily understandable text and illustrations.
- Demonstrated ability to use qualitative and quantitative data to evaluate the effectiveness of learning materials and to improve materials as needed.
Certifications and Licenses:
INTRODUCTION TO STANFORD:
Stanford University, founded in 1891, is one of Silicon Valley's largest and most prestigious employers. Stanford is among the top academic institutions in the country, excelling in a wide range of fields from the humanities to information technology to the health sciences and medicine. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. Stanford is an outstanding place to work, with competitive benefits and salaries, access to ongoing training and education, a healthy lifestyle, intelligent and kind colleagues, a beautiful campus, exciting intellectual content, and the experience of interacting with interesting alumni and major philanthropists.
INTRODUCTION TO OFFICE OF DEVELOPMENT AND THE STANFORD ALUMNI ASSOCIATION:
The fundraising work of the Stanford Office of Development (OOD) underwrites every aspect of the university’s mission of teaching, research, service and patient care. The gifts raised help us to offer one of the most generous financial aid programs in the United States and carry out groundbreaking research that benefits people worldwide. Last year, we raised over $1 billion in philanthropic gifts.
Separately, the Stanford Alumni Association (SAA) reaches, serves and engages all Stanford alumni and students, and fosters a lifelong intellectual and emotional connection between the University and its graduates. We deliver the most effective alumni relations program anywhere in higher education, including a bimonthly magazine; online communication and networking tools; academic and social programming (on and off-campus); a worldwide travel/study program; and numerous Stanford-related products and initiatives.
INTRODUCTION TO ADAPT (Alumni and Development Applications Platform Transition):
ADAPT is a multi-year program that will migrate Stanford's 20-year old PostGrads database and all its associated systems and processes (e.g., gift-processing, web presence, constituent management, event management, etc.) to a Salesforce platform or inter-related systems. This project paves the way for OOD, Stanford Alumni Association (SAA), and their campus partners to better serve, steward, and digitally engage the university's donors and alumni.
- Frequently stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
- Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork.
- Rarely kneel/crawl, operate foot and/or hand controls.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
- Travel on campus to schools/units.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.
- Schedule: Full-time
- Employee Status: Fixed-Term
- Grade: H