Evening Customer Services Assistant

Leeds, United Kingdom
£16,420 to £17,361 p.a. pro rata
20 Sep 2019
End of advertisement period
04 Oct 2019
Contract Type
Part Time

Are you committed to outstanding service delivery?  Do you know how to go the extra mile for customers?  Can you make a positive contribution to our team?  

The Library has the Customer Service Excellence award, and our Customer Services Team make a major contribution to the University experience for our students and staff. We’re often the first point of contact with people visiting the Library, and we make sure the libraries are a welcoming, attractive space to work.

We’re looking for someone committed to excellent customer service. You’ll be joining the evening team that works across our 4 main campus libraries, helps monitor the fabric of the building, makes sure the library space is tidy and prepared for use, and staffs our reception desks. You’ll help move and shelve stock, and also provide support to our own staff by setting up rooms and moving equipment: this involves lifting, manual handling and working at height.
We need to be flexible and responsive to changing demands on our time to make sure we maintain our opening hours and service standards.

Further information about the Library

To explore the post further or for any queries you may have, please contact:

Library HR
Tel: +44 (0)113 343 5506, email:

Location:  Leeds - Main Campus
Faculty/Service:  Professional Services
School/Institute:  Library
Category:  Administrative and Clerical Support
Grade:  Grade 2
Salary:  £16,420 to £17,361 p.a. pro rata   Appointment will be at £15,721 or above
Working Time:  Post one 16 hours per week, post two 23 hours per week
Post Type:  Part Time
Contract Type:  Ongoing    
Closing Date:  Friday 04 October 2019    
Downloads:  Candidate Brief