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Barista & Catering Assistant

Employer
KINGS COLLEGE LONDON
Location
London (GB)
Salary
The salary will be paid at Grade 1, £20,236 p.a., inclusive of £3,500 p.a. London Allowance
Closing date
3 Oct 2019

Job Details

Role profile

• Key responsibilities and objectives of the job.

• To work throughout all the FOH areas of Science Gallery Café. Serving customers at our coffee bar, till area and café restaurant tables both inside and out on our terrace.

• Maintain and delivery an exceptional coffee offer, assist with innovating the range and products we sell while training other staff to exacting standards.                      

• Assist in the preparation, presentation and service of food and general cleaning duties within the catering and dining areas.

• To provide excellent levels of customer service at all times to students, college staff and visitors.

• Maintain a safe working environment and operate within Health, Hygiene and Safety legislation at all times.

Service Commitments

• To be knowledgeable.

• To be inclusive.

• To be naturally friendly.

• To continuously grow our service delivery.

• To deliver quality service standards.

• To deliver world class services for a world class university.

Communication & Networking:

• Liaise with your line manager to ensure they are aware of any concerns or issues relating to your work environment.

• Advise your line manager of any issues with the general repair, cleanliness or failure of equipment.

• Direct agency and casual staff and assist them to deliver a professional and efficient service.

Decision Making, Planning and Problem Solving:

• Plan daily work load to ensure all areas are ready and open on time.

• Address customer requests and enquiries in a polite and efficient manner.

• Present any customer complaints or compliments to your line manager.

Service Delivery:

• Display all food and beverages in a neat, appealing and safe way.

• Effectively operate a till and maintain accurate receipting and accounting of all monies. Cash up a till in line with cash handling policies.

• Respond to requests for information from customers in accordance with College policies.

• Actively promote and sell the catering services to customers.

• Improve the effectiveness and efficiency of service delivery within the department

Team Work, Teaching & Learning Support:

• Direct agency and casual staff and assist them to deliver a professional and efficient service.

• Promote teamwork and assist other members of the catering team when required.

• To attend departmental meetings and training sessions as required.

Pastoral Care:

• Awareness of the support services available to students and staff within the college.

 

This post will be offered on an indefinite contract

This is a full-time post – 100% full time equivalent.

The selection process will include a panel interview, an assessment and a working trial.

Company

King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.

Company info
Mini-site
KINGS COLLEGE LONDON
Telephone
+(44)02078365454
Location
STRAND
LONDON
WC2R 2LS
United Kingdom

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