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Service User and Carer Support Team Administator

Employer
UNIVERSITY OF CENTRAL LANCASHIRE
Location
Preston, United Kingdom
Salary
(£22,417- 25,217) pro rata
Closing date
16 Oct 2019

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Job Details

Application closing date: 16/10/2019
Location: Preston Campus
Salary: (£22417- 25217) pro rata
Job category/type: Professional Services

Job description

As a result of the current post holder undertaking a short-term development opportunity an opportunity to work co-operatively with the Service User and Carer Support Team to provide comprehensive administrative support and contribute to the delivery of high quality service has arisen.

You will be the first point of contact for Service User and Carer Support Team managing email and post enquiries and communications including the monitoring of the shared email inbox.

You will have excellent organisational skills and substantial / recent experience of working in environments with a high degree of customer contact as a PA or equivalent. You must have demonstrable ability to work unsupervised and exercise judgement as well as ability to communicate effectively with staff and students and other agencies in person, in writing and on the telephone. The role requires skills in team and independent working as well as assertiveness and tact.

Experience and skills in the use of the Microsoft Office suite of packages, electronic diary and filing systems are essential to this role. You will hold a range of GCSEs including Maths and English [Grade C or above] and IT qualifications [or be able to demonstrate equivalent experiential learning].

Applicants need to meet all essential criteria on the person specification to be considered for interview. This position is based in Preston.

For further information please contact Lisa Morrell, Service User and Carer Engagement Lead, 01772 896290, LMorrell@uclan.ac.uk or Janette Grey, Faculty Academic Development Director 01772 893714 JGrey@uclan.ac.uk

Please apply online via www.uclan.ac.uk/jobs; if you cannot apply online please contact Human Resources on 01772 892324 and quoting the reference number. CVs will not be considered unless accompanied by a completed application form.

School/Service: Faculty of Health and Wellbeing

Grade/Salary:  (£22417- 25217) pro rata

Hours: Part time (21.75 hours per week – 0.6 FTE)

Basis: Fixed term contract until 11 March 2020

Interview Date: To be confirmed

Job Description / Person Specification
Helpful Hints For Applicants
UCLan Values

Company

The University of Central Lancashire (UCLan) was founded in Preston in 1828 as the Institution for the Diffusion of Knowledge.  Since those early days it has transitioned into one of the UK’s leading, modern universities with a student body comprising some 120 nations and an overall learning community approaching 38,000. 

Throughout its development ‘Ex solo ad solem’, or in translation, ‘From the Earth to the Sun’, has been its motto – helping talented people from all walks of life to make the most of their potential. Staff at UCLan pride themselves on putting the needs of students at the centre of everything they do and in 2014 this shared core value was highlighted when the University achieved IIP Gold status.   

In 2015 the Centre for World University Rankings placed UCLan in the top 3.8 percent of all worldwide universities and over the coming years UCLan’s £200 million Campus Masterplan development will create a truly world-class educational environment that will propel the University to new levels of excellence. 

Company info
Telephone
+(44)01772893799
Location
VERNON ROAD
PRESTON
LANCASHIRE
PR1 2HE
United Kingdom

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