Housing Management Officer

Leeds, United Kingdom
£23,067 to £26,715 p.a.
16 Sep 2019
End of advertisement period
02 Oct 2019
Contract Type
Fixed Term
Full Time

Unipol Student Homes

This post is fixed term for 3 years

Unipol is a housing Charity established in 1973 by the University and the then Polytechnic in Leeds in co-operation with their Student Unions. In 1997, Unipol became an incorporated Charitable Company with a Board structure.

Unipol provides assistance in finding and supplying housing for students in Nottingham, Leeds and is the main private sector service supplier for the University of Bradford and Bradford College, Leeds Beckett University, the University of Leeds, The University of Nottingham, Nottingham Trent University, The Northern College of Contemporary Dance, Leeds City College, Leeds Trinity University, Leeds College of Art and Leeds College of Music.

The Housing Management Officer is an important member of Unipol's Housing Management Team in Leeds and is be expected to play a full role in interacting with other Housing Management Officers and works closely with the Senior Housing Management Officers, Procurement and Technical Services and the Housing Manager.

The Housing Management Officer manages a varied and rewarding portfolio including: a small sized student development, a development with students and their families and both Unipol owned and managed on behalf of owners off-street housing. All aspects of student housing management can be found within this portfolio: first year undergraduates, undergraduate returners, postgraduates and research students. Some tenants turn over annually but family tenants tend to stay for a number of years.

This post requires flexibility, initiative and considerable organisation of your own workload, under the guidance of the Housing Manager. Certain health and safety routines carry a high level of personal responsibility and must be carried out with accuracy and rigour.

It is essential that you hold a full current valid driving license and be willing to drive to fulfil the duties of the post. The post is based in Leeds. Experience of working in property management (preferably within Leeds) together with some local knowledge of the Leeds market, knowledge of local property resources, including contractors and customer care experience or transferable skills in this area are also essential. Experience of working with students or young people, experience of operating computer record systems and mediation skills would be an advantage.

All staff working in Unipol are jointly employed by Unipol and the University of Leeds. The post will involve some limited late night working (up to 7.00pm) and weekend work at specific times of the year, together with the need to undertake cover and call-out arrangements over some public holidays. You will be required to work some early mornings on a rota to answer telephone enquiries about repairs.

In the event of a major incident or emergency taking place at the developments or other houses, you will attend and operate as Unipol’s representative on site and direct incidents as necessary, additional payment will be made in respect of any time taken on fulfilling these duties.

Unipol, the University of Leeds and the other universities and organisations are multi-cultural communities, which value diversity. All staff are expected to treat all individuals fairly, with dignity and respect and contribute to creating a safe, supportive and welcoming environment for all.

Informal enquiries may be made to Nikki Verity tel +44 (0)113 2053415, email

Click here for further information about Unipol

Unipol Student Homes is a company limited by guarantee, registered in England and Wales NO 3401440. Registered Charity No. 1063492.

Location:      Leeds - Main Campus
Faculty/Service:      Professional Services
School/Institute:      Unipol
Category:      Administrative and Clerical Support
Grade:      Grade 5
Salary:      £23,067 to £26,715 p.a.
Post Type:      Full Time
Contract Type:      Fixed Term (for 3 years in the first instance)
Closing Date:      Wednesday 02 October 2019
Downloads: Candidate Brief  

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