Help Center Counselor

California, United States
12 Sep 2019
End of advertisement period
12 Nov 2019
Contract Type
Part Time

Strong Internal Candidate

Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives.

The Faculty & Staff Help Center is looking for a Help Center Counselor who will provide a wide range of professional support counseling services to faculty and staff, as well as family members, at the university, SLAC, and Stanford's two hospitals.


Provide brief counseling and crisis intervention for individuals, couples, and families addressing a broad range of concerns such as adult relationship issues, job stress, parent-child problems, alcohol and drug abuse, and retirement.

Make referrals to appropriate resources and therapists in the community, and follow-up with clients as needed.

Provide departmental consultation, consult with faculty, human resource managers, and supervisors regarding workplace behavioral issues and departmental stresses including assessment, referral, conflict resolution, education, and facilitation of group discussions.

Develop and/or conduct educational workshops, and facilitate support groups for the Stanford community.

Participate in clinical case review and program consultation in collaboration with the director and center staff.

Maintain clinical records and case documentation; assist with internal operations and special projects as needed.

* - Other duties may also be assigned


Education & Experience:

Masters in counseling or psychology or related field and one-year relevant post-licensure experience.

Knowledge, Skills and Abilities:

  • Expertise in clinical skills in evaluation, crisis intervention, and case management.
  • Proven ability to interact with diverse constituencies.
  • Demonstrated strong communication skills (both verbal and written).

Certifications and Licenses:

Licensed Clinical Social Worker, Marriage and Family Therapy license, or PhD psychotherapy licensure for California.


Constantly sitting.

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, use a computer, use a telephone.

Rarely climb (ladders, scaffolds, or other), grasp forcefully, sort/file paperwork or parts, kneel/crawl.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,
  • Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Additional Information

Schedule: Part-time
Job Code: 4541
Employee Status: Regular
Grade: H
Requisition ID: 84625