Assistant Director, Student and Academic Services, Student Registry

London, United Kingdom
£60,905 to £66,538 plus £4800 London weighting per annum
10 Sep 2019
End of advertisement period
04 Oct 2019
Contract Type
Full Time

Student & Academic Services Executive Office

Location:  Greenwich and Avery Hill
Salary:  £60,905 to £66,538 plus £4800 London weighting per annum
Contract Type:  Permanent
Closing Date:  Friday 04 October 2019
Interview Date:  To be confirmed    

This post is an exciting opportunity to lead a series of key registry functions within the Student and Academic Services (SAS) team at the University of Greenwich. The remit includes Academic Registry and Timetabling, International Compliance and Advice and Admissions and Student Records and is a member of the SAS Directorate Leadership Team.

The postholder will provide leadership and oversight to each of the functions of Student Registry and will be the university lead on student regulations, policies and procedures. They will work with faculties and professional service directorates in the co-ordination and successful delivery of major administrative tasks within Student and Academic Services and contribute to the delivery of the strategic plans of the directorate and university. In particular this postholder will be a process improvement champion, reviewing key processes within the directorate and identifying ways to improve their impact and efficiency. The role is the chair of various key working groups and attends Academic Council and is the core product owner for the university’s Student Records System (Banner).

Essential knowledge, skills & experience:

  • Expert knowledge and understanding of the UK HE sector and regulatory frameworks, or a demonstrable ability to develop this quickly 
  • Experience of strategic management and development in a large and complex corporate environment
  • Experience of leading, motivating and managing large teams in a service-focused or customer-facing environment
  • Effective leader and manager of multi-skilled, multi-professional task-oriented teams.
  • Experience of giving direction to others on managing and prioritising team workloads, frequently operating under pressure and to tight deadlines
  • Experience of the strategic application of IT and web based systems in the delivery of services.
  • Excellent interpersonal skills with an outcomes-focused approach to service development and delivery

For informal enquiries contact Chris Shelley, Director of Student and Academic Services, on 

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

Similar jobs

Similar jobs