Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Compensation Grade Profile: Supervisor; Senior Associate (24)
Work Location: Medical School Campus
Worksite Address: 100 Church Street South, New Haven, CT 06519
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Administration, Clinical

Total # of hours to be worked: 37.5

Position Focus:

Under the direction and supervision of the Manager of YM Coding and Billing services or his/her designee, this position is responsible for processes to monitor the efficiency and accuracy of capturing, coding and processing all billable services for YM. Document, implement and monitor policies and operational workflows to streamline and optimize charge capture, ensuring accuracy and timeliness. Develop and monitor reports to assure compliance with established YM guidelines. Serves as a liaison and fosters collaboration among the clinical departments, revenue cycle services and compliance departments on all aspects of coding and billing, education and charge follow-up. Serves as expert resource for coders.

Essential Duties

1. Regularly reviews billing activity or specific clinical departments or sections. Provides comprehensive, detailed summary of findings (payment history, rejection analysis, frequency and status of unpaid claims, etc.). Communicates and provides regular updates to administration, physicians and coders.
2. Provides advice on operational improvement to enhance efficiency of payment and overall reimbursement of clinical services.
3. Develops, implements, and monitors policies and procedures to optimize provider reimbursement. Functions as a resource and educator for clinical department physicians and all appropriate staff on billing and coding issues by department.
4. Develops training or educational programs and working manuals on procedural guidelines and implementation of new regulatory standards and initiates changes as contracts and regulations change.
5. Collaboratively establishes policies and procedures to resolve issues around claims that are rejected, nor responded to, underpaid, etc. Provides recommendations on how to reduce rejections to improve collections.
6. Researches policies of payers and communicates changes as appropriate. Maintains regular interactions and communication with third party payers.
7. Leads and/or assists with the management and/or performance of ongoing reimbursement projects, including but not limited to in depth analysis of variances and tracking/managing issues with carriers.
8. Performs coding audits, assesses risk and communicates findings.
9. Ensures compliance with University, governmental and all third party regulations, including claim submission, coding accuracy and documentation to support billing. Performs quality assurance processing and assesses degree of risk for non-compliance with internal audit findings.
10. Manages and coordinates decisions on optimizing output of subordinates and colleagues in producing information.
11. May manage staff of both exempt and non-exempt employees.
12. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in Health Care Administration or RN and five years of related work experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Knowledge of CPT, ICD-10 and HCPCS codes. medical terminology, medical record management software, encoders, business intelligence reporting tools and HIPAA regulations.

Required Skill/Ability 2:

Knowledge of medical insurance billing procedures, third-party reimbursement methodologies and documentation/compliance requirements, government and commercial insurance rules and regulations pertaining to correct coding initiatives.

Required Skill/Ability 3:

Well-developed problem solving skills with the ability to be innovative, ability to compile comprehensive analysis of data with complex and professional reporting of results, analyze and interpret detailed reports, develop clear conclusions and summarize findings.

Required Skill/Ability 4:

Ability to work independently as well as part of a cross-functional team to plan, research and conduct projects as well as manage timelines and work to achieve common goals.

Required Skill/Ability 5:

Well-developed interpersonal, and oral and written communication skills demonstrating a high degree of professionalism, diplomacy and accountability.

Preferred Education, Experience and Skills:

AAPC (CPC) certification. Knowledge of AAOS American Academy of Orthopedic Surgery and Epic.

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

Affirmative Action Statement:

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: ocr.boston@ed.gov.

Note

Yale University is a tobacco-free campus