Job Description

• Administration of the messaging and SharePoint application servers.
• Provides next level of support for the Helpdesk by solving e-mail server related problems on own initiative.
• Monitoring and tuning of Mailbox databases health in a DAG setup.
• Messaging queue monitoring to take remedial action in case of any spam attack.
• A mailbox, distribution lists creation and administration using PowerShell scripts.
• Microsoft SharePoint server monitoring and tuning on regular basis.
• Administrate the backup and recovery of mailboxes and disaster recovery of the message stores
• Configure the overall e-mail routing configurations and client mailbox access at the e-mail server level
• Responsible for documenting every single change in messaging and SharePoint core architecture.
• Administration and management of SMTP Gateways ( FortiNet Antispam appliances, MS Forefront Security for Exchange)
• Monitoring and configuration management of archiving server like EMC SourceOne.
• Responsible for maintaining post production Test environment to evaluate any new patches or upgrades.
• Develop, configure and maintain document libraries, enterprise lists and site collections. Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
• Participate in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded Versions, Third-Party Solutions, and Integration with additional Enterprise Systems).
• Responsible to adhere with all information security policies and procedures of the University.
• Other duties as assigned

Minimum Qualification

• Bachelor’s Degree in IT related field.
• 3 years’ experience in server administration and/or e-mail and SharePoint support.

Preferred Qualification

• Exposure to Microsoft Exchange 2010 or training course on Exchange 2010 (preferred but not essential).
• Good knowledge of the infrastructure required to provide e-mail and SharePoint services.
• Good knowledge of identity management infrastructure and administration related tasks for Microsoft Exchange / SharePoint.
• Practical knowledge of SMTP Gateway Devices and antivirus /anti-spam solutions related to e-mail systems.
• Good communication and report writing skills.
• Ability to work under pressure in a fast-paced work environment.
• Ability to work flexible hours including evenings, weekends, holidays and overtime as required.
• 24x7 available on call in case of critical services unavailability.

Division Information Technology Division-CIO

Department IT Support Service Section

Job Close Date open until filled

Job Category Staff

Salary 7000 to 18000 AED