Location: Fitzwilliam House
Closing date: 21/08/2019
Salary: £20,572.50 + dependant on experience
Employment type: Permanent
Department: School of Business & Technology

Job Purpose:

In conjunction with central teams within BPP University and teams within the School of Business and Technology, you will implement, manage and enhance all attendance processes within the School.

This role is key to ensuring that all regulatory requirements are adhered to in relation to BPP University and external regulatory bodies (i.e. UKVI).

Attendance Monitoring

• Ensure that attendance is logged accurately and timely on the university’s systems, in line with BPP’s attendance standard operating procedure
• Ensure that attendance of Tier 4 students is monitored in line with the UKVI’s regulations, working with BPP’s Study Visa team
• Ensure that attendance of all students is monitored in line with the School of Business and Technology’s student engagement policies
• Answer students’ attendance email queries within the School of Business and Technology’s service level agreement response time
• Liaise with all key stakeholders to ensure that the School of Business and Technology is compliant with the UKVI’s regulations regarding Tier 4 students

Data Management

• Provide attendance data to the wider Delivery team as per agreed Service Level Agreements
• Provide attendance data to the central BPP university teams as per agreed Service Level Agreements
• Produce ad-hoc additional data as required
• Ensure data integrity on the appropriate databases in conjunction with the wider delivery team
• Provide statistical analysis on attendance to enhance BPP University’s strategic plan

Assessment Assistance

• Work with the wider Academic Administration team to assist with assessments processes
• Support the smooth running of exams and deal with any ad hoc queries from both internal and external customers
• Implement and manage the system for moving assessments through the marking process
• Assist in the monitoring of multiple assessment inboxes at peak times
• Assist in producing timely data reports for Senior Management Team

Academic Administration

• Provide administrative support to the Head of Academic Administration
• Co-ordinate the school’s processes around Accredited Prior Learning and Experience
• Assist with the collating of paperwork for Programme Validation events

Knowledge, experience and qualifications required

• Previous experience in an administration role (desirable)
• Impeccable attention to detail and a high degree of accuracy
• Strong administration and organisational skills
• People-focussed
• Excellent customer service skills
• Excellent communication skills
• A good team worker and the ability to work alone without supervision
• Excellent knowledge and skills in using the Microsoft Office suite
• Ability to work under pressure
• Ability to prioritise and multi-task when necessary
• Flexible approach to working in a collaborative environment
• The ability to deal positively with change

Academic Administrator SBAT