DYSON INSTITUTE OF ENGINEERING AND TECHNOLOGY

Recruitment, Admissions and Student Experience Coordinator

Location
Malmesbury, Wiltshire
Salary
£Competitive
Posted
13 Aug 2019
End of advertisement period
26 Aug 2019
Contract Type
Permanent
Hours
Full Time

Recruitment, Admissions and Student Experience Coordinator

Summary

Salary: £Competitive

Team: The Dyson Institute of Engineering and Technology

Location: Malmesbury - United Kingdom 

Description
As Recruitment, Admissions and Student Experience Coordinator you’ll provide administrative support to enable the Dyson Institute to recruit, admit, support and develop students. We’re looking for a determined, self-starting individual with excellent attention to detail. 

A lot of your time will be spent in the world of Recruitment and Admissions. You’ll deliver an exceptional experience as the first point of contact for all enquirers and applicants in our admissions process, administer some stages of the admissions process and arrange the logistics for recruitment, admissions and pre-joining events.

You’ll also support the wider Professional Development and Undergraduate Experience team by arranging the logistics for events such as our offsite wellbeing and development days, our 10-week Summer Series programmes (where Undergraduates spend ten weeks off-timetable, developing their engineering leadership outside of the classroom) and other wellbeing-focussed activities. 

You’ll be based on the Dyson technology campus in Malmesbury and will report into The Dyson Institute’s Programme Manager. You may be required to travel nationally on occasion for events.

Closing Date: 26th August 2019 

Accountabilities

  • Admissions enquiry management 
  • Responding to admissions enquiries from the central inbox, dealing with admissions enquiries received by telephone.
  • Being the first point of contact for admissions queries internally and externally. 
  • Meeting pre-determined service level agreements (SLA)s on response times. 
  • Escalating to the Undergraduate Admissions Officer as required. 

Admissions administration  

  • Administering online assessments, checking applicant scores against pre-determined benchmarks and moving applicants through to the next stage of the process.
  • Scheduling telephone interviews with call handlers and applicants. 
  • Supporting assessment days – booking assessors and volunteers, inviting applicants, booking rooms and transport, printing, scanning, filing, catering, processing applicant expenses and documentation. 
  • Working towards completing telephone interviews and delivering applicant feedback in future.

Onboarding

  • Working with the Dyson Talent Acquisition Coordination team (TACO) to collect proof of right to work and study in the UK, and produce and send all contracts and offer paperwork. 
  • Managing queries on the offer holder Facebook group. 
  • Preparing for the arrival of new cohorts – ordering safety shoes, IT equipment, security passes and welcome packs. 
  • Organising the logistics of pre-joining events for offer holders.  
  • Processing applications for the Joining Fund. 

Recruitment administration

  • Organising the logistics for recruitment events, such as UCAS fairs and open days – booking event stands, power, travel, couriers, equipment, tours and volunteers.  
  • Sending information packs to schools. 

Student Support

  • Organising the logistics of termly wellbeing and development days and proactive wellbeing campaigns. 
  • Administering an online training platform.
  • Assisting with Student Support Advisor diary management. 
  • Tracking spend against budgets. 

Professional Development

  • Organising the logistics and operations of all Summer Series (10 week summer school) programmes.
  • Supporting the administration needs of the Professional Development team. 

Skills

Essential 

  • Strong attention to detail and demonstrable organisation skills.
  • Proactive, motivated self-starter, with a ‘can do’ attitude and a willingness to find a solution. 
  • Resilient, comfortable with ambiguity and dynamic pace of work.
  • Flexible team player but able to work under own initiative and manage own workload.
  • Great communicator – Excellent verbal and written communication skills.Competent user of Microsoft Word,
  • Outlook, Excel and PowerPoint.

Desirable 

  • Previous experience in an administrative role.
  • Experience administering assessment processes in a business or education institution.
  • Experience in an admissions or recruitment environment.
  • Knowledge of the UK secondary and higher education systems – possibly experienced as a graduate yourself.

Benefits

  • 27 days holiday plus eight statutory bank holidays.
  • Pension scheme.
  • Performance-related bonus
  • Life assurance
  • Sport centre.
  • Appropriate training and development.
  • Free on-site parking.
  • Subsidised café and restaurants
  • Discounts on Dyson machines.