Learning Spaces Technician

Edinburgh, United Kingdom
£21,414.00 - £25,482.00 (Grade 3)
12 Aug 2019
End of advertisement period
06 Sep 2019
Contract Type
Full Time

Application closing date: 25/08/2019
Salary: £21,414.00 - £25,482.00 (Grade 3)
Package: Excellent benefit package

Job description

It's an exciting time to join the AV & Learning Spaces team at Edinburgh Napier University

We are looking for a Learning Spaces Technician to join our AV & Learning Spaces team, based at our Sighthill Campus. This role is critical to supporting our student, staff and external customers and to delivering an excellent user experience to all.

In an ever-changing technological landscape and as a progressive institution, we see our teaching and learning spaces as integral to our success. The AV & Learning Spaces team sits within the Customer Service & Business Change division within the Information Services department and has operational responsibility for a wide variety of AV & IT technologies across the entire University. The primary purpose is to design, develop, implement and maintain the AV systems and provide operational support for desktop IT systems in support of the Universities strategic and operational goals.

Edinburgh Napier University is a leading, modern university. We create and support personalised learning and research opportunities for students, staff and partners that nurture talent, create knowledge and shape communities around the world.

The role

As a Learning Space technician, you will work as part of the AV & Learning Spaces team to support the installation and maintenance of the IT Technology & Audio Visual equipment across the University.

You will also support the use of this technology by our Academic staff and assist in their understanding of how this technology will work when used within the teaching and learning framework.

Who we are looking for

Applicants must have:

  • A degree and/or demonstrable equivalent experience
  • Practical experience of working in a customer support environment providing technical solutions and able to demonstrate the use of the learning technology equipment
  • Experience of demonstrating room technologies, video, projection and display equipment, audio systems and control environments
  • Knowledge and understanding of desktop computers, laptops, printers and software
  • Good verbal and written communication skills, and strong customer focus 

Additionally, applicants will ideally have:

  • ITIL Foundation
  • Experience of delivering AV/IT technology within a Higher Education environment

If this opportunity sounds of interest, please click here to read the full role profile/description.

Benefits we offer

In return, we offer a great working environment where we support ambition, recognise achievement and offer an attractive benefits package. This includes a minimum of 36 days annual leave (includes bank holidays), a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts. 

Salary: GBP 21,414 - GBP 25,482 per annum (Grade 3)

Further Information about our benefits can be found here.

Additional information

Closing date: 25th August 2019 (Midnight BST)

Interviews: 6th September 2019

To apply, please complete our online application form and attach an up to date copy of your CV

This role does not meet the minimum requirements set by UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK. For further information on this, please visit the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas 

The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations (Advance HE's Athena SWAN Charter) and hold Disability Confident, Career Positive and Stonewall Scotland Diversity Champion status. More details can be found here.