Director of Communications, Graduate School
University Job Title: Communications, Senior Officer
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Compensation Grade Profile: Manager; Program Leader (P6)
Work Location: Central Campus
Worksite Address: 1 Hillhouse Avenue New Haven, CT 06511
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching
Total # of hours to be worked: 37.5
The Director of Communications for Graduate School of Arts and Sciences (GSAS) reports to the Dean of GSAS and is responsible for leading, developing and implementing a strategic communications plan for the School. Serve as a thought partner to the Dean, identify opportunities for GSAS communications not yet considered. Develop and implement strategies for internal communications by understanding the needs of various audiences and stakeholders, including faculty, current and prospective students, alumni and other units at Yale. Craft announcements, remarks, and other sensitive and high-level materials for and on behalf of the Dean. Work with Office of Public Affairs and Communications (OPAC) on an external communications strategy. Direct the creation of strategic communications materials in a variety of media (print, web, social media, video, etc.) to ensure the maintenance and delivery of a consistent message and image to the appropriate audiences. Create graduate student recruitment communications strategy and coordinate implementation. Create background briefing documents for the Dean before major interviews, meetings and presentations. Write and edit sensitive and critical documents, such as reports and documents for major initiatives. Oversee Web content for GSAS.
1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University’s position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.
Required Education and Experience
Bachelor’s degree in English, Journalism, Communications or related field and eight years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.
Required Skill/Ability 1:
Demonstrated strategic writing, editing and oral communication skills. Proven ability to independently analyze and articulate ideas in verbal and written communications. Ability to write press releases and other communication materials.
Required Skill/Ability 2:
Demonstrated communications ability in various forms of print, broadcast and social media. Proficiency with technical communication tools, such as email messaging, video production and editing.
Required Skill/Ability 3:
Demonstrated awareness of current events and trends affecting public opinion. Ability in evaluating and solving communications needs and issues independently and quickly.
Required Skill/Ability 4:
Excellent interpersonal skills, with an ability to work with faculty, administrators, alumni and external constituencies. Well-developed presentation, project management and organizational skills.
Required Skill/Ability 5:
Self-starter with strong work ethic, demonstrated ability working on a deadline and ability to work both collaboratively and independently in an organized and productive manner.
Preferred Education, Experience and Skills:
Advanced degree preferred. Experience working in higher education. Experience leading a communications department for an organization or company.
Drug Screen: No
Health Screening: No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: firstname.lastname@example.org.