Communications and Donor Relations
Note: Not all unique aspects of the job are covered by this job description
Would you like to be a part of a team that reports to Stanford donors on the impact their gifts have on the university? The Donor Relations Officer in Stanford’s Office of Development is part of a team that creates and delivers multiple large annual mailings (traditional and electronic) of impact reports to Stanford’s donors. These reports tell the donor how much their gifts mean to furthering the important work of students, professors, and academic programs. As such, they are key to maintaining excellent relationships with this important Stanford constituency.
Coordinate, implement, and facilitate donor relations reporting and engagement for assigned school or unit portfolio.
Your responsibilities will include:
- Develop a comprehensive knowledge of the Donor Relations Office, as well as an understanding of how it relates to the Office of Development and to other schools and departments in the university.
- Manage a high volume of annual scholarship, fellowship, professorship, and/or program reporting for specified units, which involves coordinating with the units to establish project objectives; providing recipients with information about donors; requesting and securing letters and videotaped messages of thanks from recipients via Qualtrics; preparing donor relations packages for donors in the appropriate media; inputting project related data and documents into the PostGrads/CARD database; and ensuring timeliness and accuracy in donor relations report distributions to donors.
- Coordinate with the donor relations staff in designated schools/units to identify key donor relations deliverables to steward program endowment donors to the unit. Project manage the deliverable(s), which may take the form of written (hard copy, e-mail, or online content), video, or event.
- Coordinate with other donor relations reporting groups to ensure priority reports are delivered as requested.
- Perform an annual audit of each stewarded portfolio to ensure that all related fund, stewardee, and recipient information is updated in the donor relations module of the PostGrads/CARD database.
- Participate in special projects and perform support tasks in the central donor relations reporting group as needed.
- Other duties may also be assigned.
To be successful in this position you will bring:
- Bachelor's degree and three years of relevant experience or combination of education and relevant experience.
- Excellent writing, research and editorial skills; ability to synthesize information and compose clear and effective materials.
- Ability to listen and respond with diplomacy and tact, and to handle confidential information appropriately.
- Demonstrated solid project management skills, including the ability to manage and coordinate multiple complex projects with competing deadlines.
- Strong attention to detail and ability to quickly understand and remember details about donors and projects to which they are assigned.
- Excellent customer service focus; excellent interpersonal and communication skills.
- Proficient in MS Office Suite, database applications and online survey tools.
- Experience with or ability to learn Stanford systems.
Why Stanford for you:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide excellent retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall, swim in our Olympic-sized pool, or choose from hundreds of health and fitness classes at our world-class exercise facilities. We also provide highly competitive health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails and museums.
- Enviable resources. Enjoy free commute programs, ridesharing incentives, discounts and more!
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
How to apply:
We invite you to apply for the position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and a resume with your online application. The cover letter should briefly describe why you believe you are a good fit for this position.
- Schedule: Full-time
- Job Code: 4321
- Employee Status: Regular
- Grade: G