Job Family: Information Technology Services
Job Series: Web Administrator
Job Code: 4852
Effective/Revision Date: 04/02/2015
For consideration, please submit a resume and cover letter. All final candidates must complete a background check.
The Freeman Spogli Institute for International Studies (FSI) is Stanford University's primary interdisciplinary research and teaching institute on international policy and international affairs. FSI is home to more than fifty faculty scholars and hundreds of other researchers and students—undergraduates, graduate and post-doctoral—who share an academic interest in international policy questions and challenges. FSI sponsors research and teaching programs, convenes conferences and seminars and hosts lectures by leading scholars and policymakers to advance understanding of the most pressing international policy challenges facing the world today. FSI also seeks to influence and shape policy by communicating research, data and ideas both in public and private to journalists and policymakers.
The Web Manager will play a critical role on FSI’s communications team. Under the supervision of the Assistant Director for Communications, the Web Manager will ensure that the FSI website and its subdomains offer website visitors a modern and engaging experience. This will be achieved by collaborating closely with communications staff and other stakeholders throughout FSI, analyzing website analytics and educating website content authors about our standards, guidelines, and best practices for the web. This role will also be instrumental in identifying and resolving website bugs, executing the website content strategy, working with vendors to plan and develop new website features, and developing the long-term vision for the institute’s web presence.
Note: Not all unique aspects of the job are covered by this job description
Under minimal supervision, oversee the planning, maintenance, and accessibility of Stanford-owned and generated website content and content-related services. Own process improvement across the department. Ensure the layout, positioning, navigation, and look and feel of content is consistent across the organization.
- Prepare and oversee long-term plan for website development and presence, including standards, security, and guidelines based on business goals and input from stakeholders. Enforce publication and web style guidelines for the organization.
- Ensure new pages are user friendly and link properly with existing pages and that people can navigate easily and be linked seamlessly with other relevant Stanford web pages.
- Assist in building the underlying web site platform(s) for new and migrating websites; ensure ease of access and workflow, permissions, roles, etc. to meet client needs.
- Resolve issues that arise with the performance of the web site; ensure optimization of user experience. Work may include reformatting text, assuring hyperlink integrity, transferring and translating files, and posting of new material to the page involving HTML scripting. May maintain web site content and information flow.
- Responsible for creating and implementing effective end user experience which may include design, web content, and mobile computing experience.
- Evaluate third-party features and services for functionality, accessibility, security, and maintainability; adapt/improve search engine optimization.
- Configure, analyze, and report statistics regarding all relevant website metrics.
- Find, diagnose, and fix content problems, including broken links, typographical errors, and formatting inconsistencies.
* - Other duties may also be assigned
Additional Core Responsibilities
- Increase internal capacity for creating engaging website content for website visitors by understanding audience needs and providing trainings to internal web content authors.
- Use website analytics to evaluate and propose layout and content changes to achieve website visitor engagement goals.
- Research, propose and oversee development of new website features and functionality to meet internal and external users’ needs.
- Work directly with website content authors and external vendors to oversee the timely resolution of technical issues with the website.
- Make process-based recommendations on how to most efficiently address internal website user needs, including bug fixes and requests for new functionality.
- Assess vendor relationships and make recommendations to optimize workflow and financial efficiencies.
- Provide regular reporting to the FSI communications team on website performance and rates of user engagement with online content.
- Experience with Drupal is preferred
Education & Experience:
Bachelor's degree and five years of relevant experience or a combination of education and relevant experience.
Experience with Drupal is preferred.
Knowledge, Skills and Abilities:
- Excellent communication and interpersonal skills.
- Familiarity with web applications and server products.
- Demonstrated success record with developing and managing websites.
- Solid understanding of web standards and usability methods.
- Expert knowledge of content management systems, including the ability to perform standard configuration.
- Ability to design and implement complex web services.
- Ability to present ideas in business-friendly and user-friendly language.
- Solid knowledge of web authoring and publishing tools.
- In-depth knowledge of HTML, CSS, and related web site development technologies and software.
- Knowledge of multimedia and design.
Certifications and Licenses:
- Constantly perform desk-based computer tasks.
- Occasionally stand/walk, use a telephone.
- Frequently sitting, grasp lightly/fine manipulation.
- Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.
- Strong visual acuity.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, https://adminguide.stanford.edu.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
- Schedule: Full-time
- Job Code: 4852
- Employee Status: Regular
- Grade: J