Health Research Communications Specialist

Location
California, United States
Posted
26 Jul 2019
End of advertisement period
26 Sep 2019
Ref
84062
Contract Type
Permanent
Hours
Full Time

Stanford University is seeking a Digital Community & Social Media Specialist 3 to develop and implement LGBTQ+ initiative-level digital community strategy and content for PRIDEnet, The PRIDE Study, the All of Us Research Program, and additional LGBTQ+ research studies and programs.

The incumbent will lead our “broad-reach” digital communications activities aimed at educating a general audience about our activities, driving traffic to The PRIDE Study and All of Us Research Program websites, increasing The PRIDE Study enrollment numbers and retention rate, and disseminating the results of research throughout PRIDEnet. These activities include: 

  • Implementing and refining an overall communications plan
  • Managing social media channels
  • Managing constituent relationship management software (EveryAction)
  • Developing and implementing social media and email campaigns
  • Editing and designing (novice to intermediate level) informational materials
  • Implementing content updates for websites
  • Facilitating development of photo and video resources
  • Coordinating the design and editing of other templates and assets
  • Liaising with relevant community advisory and communications consultant groups

The incoming LGBTQ+ Health Research Communications Specialist will work closely with members of the team to ensure the accuracy, consistency, and integration of key messages into all of our routine activities. These activities include, but are not limited to: 

  • tabling at community events
  • presenting at conferences
  • supporting fundraising efforts

The incumbent will work closely with a small team to understand the goals of the projects and the communications needs and preferences of the communities with whom we work. They will be familiar with research and appreciate its significance for LGBTQ+ physical, mental, and social health. In addition, they will work in conjunction with our PRIDEnet Participant Advisory Committee (PAC), community partners, and peer ambassadors, when appropriate, to extend the reach and depth of communications activities.

This position requires experience with social media (ideally in the context of health or health research), excellent written and verbal communication and organizational skills as well as design skills (novice to intermediate). The successful candidate will be a valued member of a small team who is able to work independently, liaise with multiple funder and stakeholder groups, and work within a community engaged research context. The incumbent will be inspired by helping to improve the health of LGBTQ+ communities and by the value of community involvement at all stages of health research.

PRIDENET
PRIDEnet is a participant-powered research network of sexual and gender minority (SGM) people, which includes but is not limited to LGBTQ+ people. PRIDEnet’s mission is to provide SGM/LGBTQ+ health research participants broad access to engage with the research process from end to end. PRIDEnet is the primary vehicle for community engagement in The PRIDE Study (pridestudy.org), a national, online study of the general health of LGBTQ+ people. PRIDEnet also conducts LGBTQ+ community engagement for the All of Us Research Program (joinallofus.org/lgbt). 

THE PRIDE STUDY

The PRIDE Study is a community-engaged, national, online, prospective, longitudinal general health cohort study of SGM adults. The PRIDE Study aims to improve SGM health through research, community engagement, education, and mentorship and envisions a world with optimal physical, mental, and social health for all SGM people. The PRIDE Study employs innovative technologies to bridge research gaps in the health of these medically underserved and vulnerable populations. For more information, visit www.pridestudy.org. 

ALL OF US RESEARCH PROGRAM

The mission of the All of Us Research Program is to accelerate health research and medical breakthroughs, enabling individualized prevention, treatment, and care for all of us. The program will partner with one million or more people across the United States to build the most diverse biomedical data resource of its kind, to help researchers gain better insights into the biological, environmental, and behavioral factors that influence health. For more information, visit www.joinallofus.org/lgbt and www.allofus.nih.gov. 

Duties include:

  • Develop and refine overall communications plan
  • Lead digital community-building efforts through social media channels and email campaigns, including managing constituent complaints and reputational issues
  • Cultivate relationships with and work collaboratively with institutional communications specialists and media contacts to promote visibility and impact of network (PRIDEnet) and study (The PRIDE Study) accomplishments, findings, and outcomes.
  • Manage constituent relationship management (CRM) software and the design and execution of email campaigns for a variety of stakeholders
  • Partner with internal stakeholders such as program teams, service teams, IT, campus partners to achieve program goals and to ensure coordination
  • Coordinate the design and editing of informational materials, photo and video resources, and other print and digital assets
  • Implement content updates for websites
  • Support in-person (occasionally off-site) communications activities and community outreach initiatives including professional and community events

- Other duties may also be assigned

DESIRED QUALIFICATIONS:

  • Masters or higher degree in communications, public health, digital media
  • Experience with community-engaged research or collaboration
  • Knowledge of the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in health sciences
  • Interest in holistic community health
  • Ability to work with people from different professional settings, including research and community advocacy
  • Ability to work with monolingual Spanish-speaking and other non-English speaking communities
  • Experience leading highly-functioning teams

EDUCATION & EXPERIENCE (REQUIRED):

Bachelor's degree and minimum 3 years of relevant experience or a combination of education and relevant experience

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

  • Knowledge of digital engagement platforms and strategy
  • Excellent writing and analytical skills
  • Demonstrated problem solver
  • Ability to leverage current and future trends to help an organization succeed at the initiative level, for a specific group, team or unit
  • Ability to work independently to meet expected deadlines and schedules
  • Knowledge of the lesbian, gay, bisexual, transgender, queer (LGBTQ+) and other sexual and gender minority (SGM) communities
  • Ability to work with sexual, gender, and racial/ethnic minority and other marginalized populations and be empathetic
  • Basic knowledge of design software tools (e.g., Adobe Photoshop, Illustrator, etc.)
  • Basic knowledge of constituent relationship management software

PHYSICAL REQUIREMENTS*:

  • Constantly perform desk-based computer tasks.
  • Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.
  • Occasionally grasp forcefully, writing by hand.
  • Rarely sort/file paperwork.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

  • Occasional work on evenings and weekends.

Additional Information

Schedule: Full-time
Job Code: 4913
Employee Status: Regular
Grade: H
Requisition ID: 84062