Application closing date 31/07/2019
Salary £17,751 - £20,836 pro rata, per annum (Grade 2 )
Package plus excellent benefits

Job description

We are currently looking to recruit a receptionist to work at the weekends.

Working hours are as follows: Saturday and Sunday: 09:30-18:15

[EN]gage is home to our state of the art sports facility, open to members, students, staff and the public to provide a fitness experience that's fresh, invigorating and fun. Based in our Sighthill campus, [EN]gage offers modern fitness suits with over 50 classes, a running track, fitness studios, a sports hall for football, badminton and much more. To find out more about the [EN]GAGE sports centre click here.

The role

As Receptionist, you will be the first point of contact to all visitors and enquirers who contact the sports centre. Whether this is face-to-face, via the telephone or by e-mail, you will provide a customer friendly, professional and responsive service for all.

You will be responsible for providing key information about the sports centre, this can range from general enquiries to giving information and promoting our memberships offers to booking customers into classes. You will handle cash transactions throughout your day, including till operations and cashing up at the start/end of your shift.

You will play a key part in supporting the team with any other administrative tasks needed; this will include monitoring and updating our social media accounts, photocopying, distribution of mail and any other ad hoc duties needed from the team.

Who we are looking for

We are looking for someone with proven customer service experience, with excellent communication skills, both oral and written, to join our team.

Essential requirements:

• Experience within a reception/office based position in a customer focused environment
• Experience in cash handling
• Proven strong customer service skills
• Excellent communication and interpersonal skills
• A keen interest in sports/fitness

To know more about this exciting opportunity please click here to view the role profile.

Benefits we offer

In return, we offer a great working environment where we support ambition, recognise achievement and offer an attractive benefits package. This includes a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts

Salary:  GBP 17,751 - GBP 20,836 pro rata, per annum (Grade 2 )

Further information about our benefits can be found here

Additional Information

Application closing date: Wednesday 31st July (midnight GMT)

Interviews will be held in Early August

We are unable to sponsor any candidate for this role

The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations (Advance HE's Athena SWAN Charter) and holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status.  More details can be found here.