Director of Strategy and Community Engagement

California, United States
22 Jul 2019
End of advertisement period
22 Sep 2019
Contract Type
Full Time

Job Summary

Reporting to the Chief Communications Officer, the Director of Strategy and Community Engagement works closely with internal constituents to craft messaging, define priorities, cultivate and strengthen external partnerships, and develop and implement communications strategies that further the Institute’s mission and enhance its reputation among local, regional, and national communities and policymakers. 

Job Duties


  • Leads team charged with coordination and support of executive communications, including but not limited to preparation for speaking engagements and correspondence with key stakeholders
  • Supervises the lead writer for presidential communications
  • Works closely with the CCO and OSC directors to develop, implement, and assess metrics for communications plans, events, initiatives, and materials to support strategic priorities
  • Provides strategic guidance and counsel to a team charged with conceptualizating and developing special Institute-level projects, programs, and publications as requested by the Vice President for Strategy Implementation or the President
  • Takes the lead on strategy, content development, and execution of marketing projects as they arise
  • Provides strategic communications counsel to Institute leadership on a variety of matters
  • Anticipates and manages communications for issues and crises that could impact the Institute’s reputation
  • Maintains awareness of and provides briefings on Pasadena-area news and trends that are pertinent to Caltech's interests, and recommends courses of action in anticipation of or in response to such news and trends
  • Provides leadership and strategy to external-facing groups and teams across campus to align messaging, materials, and outreach
  • Serves as a senior leader in OSC and as a mentor to other staff.


  • Develops, implements, and monitors a plan for strategic community communications and engagement that enhances and supports the Institute's reputation as a valued and active member of the Southern California community. Ensures that there is clear and consistent representation of and understanding for the value of the Institute across community groups, such as nonprofit organizations, chambers of commerce, school districts, neighborhood associations, and cultural institutions
  • Serves as a primary point of contact for neighbors and nongovernmental community organizations seeking information from or about Caltech
  • Provides counsel and guidance to other internal groups with external-facing projects, programs, and priorities to ensure that there is consistent representation of the Institute across engagements
  • Serves as the Institute's representative on appropriate community boards or committees and at community events; assesses the Institute's engagement with local boards and coalitions
  • Working with the External Relations Officer, supports the Institute's engagement with the Association of Independent California Colleges and Universities and state-level government relations.

Basic Qualifications

  • Minimum 10 years experience in communications/public relations
  • Bachelor’s degree in journalism, communications or related field
  • Excellent verbal and written communications skills
  • Proven project management and consultative skills, including the ability to work independently and collaboratively, manage multiple projects, and prioritize based on business impact
  • Demonstrated ability to seek and propose solutions to problems
  • Outstanding interpersonal skills; demonstrated ability to influence in an organization and to work across functional lines

Preferred Qualifications

  • Master’s degree preferred
  • Previous experience in higher education highly preferred

Required Documents

  • Resume