Information Technology Support Officer

Egham, United Kingdom
£29,159 to £34,370 per annum - including London Allowance
18 Jul 2019
End of advertisement period
24 Jul 2019
Contract Type
Fixed Term
Full Time

Department of Physics

Location: Egham
Salary: £29,159 to £34,370 per annum - including London Allowance
Closing Date: Wednesday 24 July 2019
Interview Date: Thursday 01 August 2019

Full Time, Fixed Term (6 months)

Applications are invited for an IT support position to work within the Centre of Particle Physics at Royal Holloway as part of the IT support team.

The post will involve day to day management and support of the IT resources of the Centre for Particle Physics. These systems form a mission-critical facility for the research and teaching work of the 55 staff and students of the Centre. They are also a vital part of our international collaboration and science and society activities. The role will primarily focus on the management of the central infrastructure of Linux-based file servers, network services, virtualised/containerised services and HPC/HTC clusters. The role also includes support of users’ desktops, laptops and other devices which run a mixture of Linux, Windows and Mac OSX. The role requires a service-oriented approach and is carried out in a small team under direction of experienced members of the research staff. The post holder will perform a wide range of duties including system management of servers and network services, software installation and maintenance, hardware maintenance, user support, liaison with external support contractors. Automating and documenting procedures is a key aspect of the role. Security is very important and the post holder will be expected to be proactive in monitoring and patching systems and educating users.

Further details about the work of the Royal Holloway Centre for Particle Physics can be found on our web site at

This is a full-time post, available immediately; a part-time appointment (at no less than 80%) could also be considered. The post is for an initial period of six months and may be extended depending on performance and available funding. Royal Holloway is one of the larger colleges of the University of London. This post is based in Egham where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

Applicants should have, or be expecting to receive, a degree-level qualification in a science or engineering subject or equivalent relevant experience.

Informal enquiries about the post can be made to Eng, Barry Green ( +44 (0) 1784 3509) and/or (

To view further details of this post and to apply please visit The RHUL Recruitment Team can be contacted with queries by email at: or via telephone on: +44 (0)1784 41 4241.

In return we offer a highly competitive rewards and benefits package including:

  • Generous annual leave entitlement
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
  • Free parking

Interview Date: 1 August 2019

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration and the pro-rata salary will not meet the minimum threshold set by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.

Similar jobs

Similar jobs