Customer Relationship Manager and Events Specialist

Coventry, United Kingdom
Up to £28,000 p.a. & up to 10% performance related bonus
12 Jul 2019
End of advertisement period
28 Jul 2019
Contract Type
Full Time

Application closing date 28/07/2019
Salary Up to £28,000 p.a. & up to 10% performance related bonus
Job category/type Professional Services

Job description

London based post with GBP 147.08 monthly London Allowance)

Department: CU Recruitment and Admissions Ltd

Permanent -Full-time

Coventry University's proven success is driven by its hard- working ethos. The highest-ranking modern university in England for 7 years running (Guardian 2013-2019), we achieved a gold rating in the UK government's 2017 Teaching Excellence Framework (TEF)

We have significantly grown our portfolio, reputation, and student base across the University its London Campus and new regional centres of learning in Coventry, Scarborough and London.

We are ambitious for our students and as a University Group; we have set ourselves a challenging and transformational Corporate Plan for the years ahead. Our strategy is built on four pillars: delivering an even higher quality student experience, research with impact, developing further as a global university, and continuing to embody how business and industry can work together through enterprise and innovation.

Attraction and conversion of students within Higher Education is an increasingly competitive and challenging environment. CU Recruitment and Admissions Ltd (CURA) launched in April 2019 transforms the traditional approach to student recruitment.

A new regionally-based network of student recruiters, widening participation specialists are supported by teams of conversion professionals, admissions specialists and CRM and events team. All leading the implementation of a new approach to student engagement and a customer centric culture and workforce,robust sales processes, and an agile strategy driven by data.

We are currently recruiting to a number of posts and are looking for highly motivated professionals to join us as we take forward a new approach to the recruitment and conversion of UK students, developing new approaches to meet the challenges ahead.

Role Purpose:

Working to the Recruitment and Events Manager, develop and oversee the delivery of an annual events programme with internal and external stakeholders and suppliers and be the primary interface between CU Recruitment and Admissions Limited and nominated stakeholders across the Coventry University Group. Ensure the delivery of high- quality face to face event experience and ensure targeted communications via CRM add value to all activity.

Person Specification:

  • Strong interpersonal and organisational skills and experience of working in an events position.
  • Experience of overseeing the work of others and managing deadlines in order to meet event targets.
  • Excellent planning skills and the ability to engender confidence and enthusiasm with people of all ages and background.
  • Self- motivated approach and the ability to motivate colleagues and stakeholders

Interviews: w/c Monday 5 August 2019