Membership Services Assistant
Do you enjoy working in a customer focussed environment? Do you have an interest in sport and physical activity? Do you have good attention to detail and enjoy administration?
The University has made significant investment into its sporting facilities and currently has approximately 17,000 members who are able to enjoy a 25 metre 8 lane swimming pool, sauna, steam room, 250 station fitness suite, 150 classes per week across 3 dedicated class studios, an indoor climbing wall, squash courts and indoor sports halls.
As Membership Services Assistant you will be responsible for day-to-day membership processing and responding to customer enquiries. Working with other University teams you will complete monthly membership payment processes and other general administrative activities.
You will have previous experience working in a customer service environment and a commitment to providing an excellent customer experience. You will have strong attention to detail and good communication and written skills.
Please note you may be required to work occasional weekends and/or during an evening to support with University Open Days and other events.
To explore the post further or for any queries you may have, please contact:
Tom Exeter, Sales and Retention Manager
Tel: +44 (0)113 343 7404, email: firstname.lastname@example.org
Location: Leeds - Main Campus
Faculty/Service: Facilities Directorate
School/Institute: Commercial & Campus Support Services
Section: Sport & Physical Activity (SPA)
Category: Administrative and Clerical Support
Grade: Grade 3
Salary: £17,079 to £18,688 p.a.
Working Time: 35 hours per week. We will consider job share and flexible working arrangements
Post Type: Full Time
Contract Type: Ongoing
Closing Date: Monday 22 July 2019
Downloads: Candidate Brief