OVERVIEW       

The Senior Director of Student Engagement provides campus-wide leadership, strategy, vision, support and long-range planning for student engagement initiatives and activities. This individual has primary responsibility for leading the Office of Student Engagement (OSE) which enables students to develop and support student organizations and events, oversees and supports Greek life, serves as a resource for student leadership programs across the division, and oversees student organization space and White Plaza, a major campus program space and University-designated free speech area. In addition, this role oversees ongoing efforts to create a vibrant social life on campus.

The Senior Director develops strong and strategic partnerships with division leadership, Student Affairs professionals, and university offices to implement this vision and strategy and to formulate and implement policies and procedures. This leader manages the work of other employees, including managers, and serves as a member of various work groups in Student Affairs and across campus. The Senior Director reports to the Associate Vice Provost of Inclusion, Community and Integrative Learning (ICIL) and serves as a member of the ICIL leadership team.

CORE DUTIES

• Provide strategic direction for and manage the Office of Student Engagement (OSE) including the work of managers and other staff, processes, and projects to implement the strategic goals of the department. Make hiring decisions, provide coaching and mentoring, and manage performance and staffing levels. Forecast, plan and manage program budgets.

1. Develop educational and community strategy that guides approximately 300 student organizations and 17 Greek life organizations.
2. Lead strategy for the office in terms of event and program development and implementation, inclusion and access practices, policy parameters and risk management.
3. Develop and lead a pool of staff and faculty advisers who work with student organizations, and provide leadership and training for these advisers. 
4. Oversee administration of Stanford Fund Partnership (TSF) funds to support student activities. 

• Work in close collaboration with campus partner organizations and in particular with the Centers for Equity, Community and Leadership to support the student organizations with which these partners are involved. 
• Oversee the registration and university recognition of voluntary student organizations.
• Facilitate and partner in leadership training as an integral part of the experiences of ASSU, fraternities, sororities, other voluntary and registered student organizations and with campus partners such as the Graduate School of Business, Vice Provost for Graduate Education, Vice Provost for Undergraduate Education, and others.
• Develop and coordinate strategy and planning for student events developed through the OSE with those developed with Residential Education, Graduate Life Office, Office of Alcohol Prevention and Education and professional schools and other academic units.  Ensure health and safety of participants and responsible event management.
• Lead the development and provision of information about University policies relevant to student events through training, clear and concise web-based information, event-planning workbooks, and monitoring of events by staff.  Oversee and approve all activities in White Plaza, serve as the AVP ICIL’s representative to University event planning initiatives.
• Serve as the liaison with the ASSU Legislative Branch and Stanford Student Enterprises.
• Identify, clarify, and resolve complex, highly visible issues with university-wide scope and strategic impact and substantial significance which may span multiple areas, using advanced technical and professional knowledge requiring broad discretion and judgment and in-depth knowledge of university policies, governance and priorities. 
• Interpret, implement and ensure compliance with university, academic and administrative policies. Recommend new internal policies, guidelines and procedures. Direct process improvement.
• Review exceptions to university, program, or department policies and procedures; settle grievances.
• Develop, analyze, measure effectiveness and oversee programs and tools for delivery of student services or programs.
• Lead university or division-wide initiatives and campaigns; develop long range planning and policy development for OSE programs.
• Represent department programs and initiatives at senior level meetings, conferences, and to both internal and external constituents.
• Evaluate and recommend the technological needs and effectiveness for delivery of student programs and services.

*Other duties may also be assigned

EDUCATION & EXPERIENCE:

Bachelor’s degree and eight years of relevant experience including five years working in a student affairs or student services office, or combination of education and relevant experience. Experience in higher education setting preferred.

PREFERRED QUALIFICATIONS:

• A doctoral degree is preferred.
• Demonstrated experience and a deep commitment to working with and supporting students representing diverse identities.
• Demonstrated success in providing quality service to students, faculty, staff and parents.
• Skills that help to inspire students to think creatively, and enable their success.
• Excellent organizational and time-management skills.
• Demonstrated experience implementing university policies related to student organizations and events; experience developing and enforcing such policies. 
• Demonstrated ability to work effectively with leaders of other offices across a complex university structure to develop student leadership skills.
• Demonstrated ability to meet the needs and expectations of graduate students and undergraduate students, including those undergraduates represented in the Greek communities.

KNOWLEDGE, SKILLS AND ABILITIES:

• Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
• Strong analytical skills to review and analyze complex financial information.
• Strong leadership and strategic management skills.
• Demonstrated experience managing people.
• Demonstrated ability to work collaboratively.
• User knowledge of Microsoft Office Suite.
• Understanding of underlying technological needs and requirements.

PHYSICAL REQUIREMENTS*:

• Frequently sit, perform desk-based computer tasks.
• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

Evening and weekend work may be required on a regular basis to oversee student events and activities.

WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, https://adminguide.stanford.edu.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button.  To be considered, please submit a cover letter and résumé along with your online application.

Stanford University is an Equal Opportunity Employer

Job Title: Student Services Manager 2
Job Code: 7507
Grade: K

Additional Information

Schedule: Full-time
Job Code: 7507
Employee Status: Regular
Grade: K
Requisition ID: 83837