Event Durham Coordinator, Sales
Department : Accommodation & Commercial Services
Position Type : Professional And Administrative
Grade 5 £22,017 - £25,483 per annum
This is a full time, permanent role.
The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric across the estate and the delivery of a wide-range of customer-facing services.
Working at the University provides a wide-range of benefits, including but not limited to: generous pension plans, a pay and grading structure which supports career progression, generous annual leave and customary days. Further information can be found on the additional information as part of this advert.
Event Durham is the University’s Conference and Tourism team, responsible for delivering a wide range of services, including but not limited to: residential conferences, conference and meetings, weddings, B&B accommodation, etc.
The Event Durham Coordinator (Customer Relations) will provide a consistently high-level of service, as the link between Sales, Colleges, Departments, and Customers; ensuring a seamless turnover from sales to service and back to sales, identifying further sales opportunities, wherever possible, to enhance the customer’s experience. The post-holder will comply with Durham University's Standard Operating Procedures (SOPs) for planning (pre and post-event); ensuring information recorded is accurate and up-to-date and in the required format.
Closes midday on : 24-Jul-2019