Are you a well organised and adaptable individual committed to delivering an exceptional student experience? Do you have experience of working in a customer service role with students or young people?

As one of the main contacts for students and staff in the Institute, you will provide consistent, high quality support for the Undergraduate Programmes in the School of Medicine.  You will work flexibly, moving areas of work as necessary to respond to workload peaks, working collaboratively with team members within your School, with other Schools and Central Services to share good practice and encourage knowledge exchange between colleagues to facilitate continuous improvement.

You will have experience of working in a customer service role (ideally with students or young people) with excellent communication skills; able to work positively with staff and students at all levels and to work effectively and proactively as part of a team.  You will also demonstrate strong IT skills and proficiency in the use of Microsoft Office products, particularly Word, Excel and Outlook.

To explore the post further or for any queries you may have, please contact: 

Mrs Sue Barras, Student Education Service Officer, Student Education, LICAMM (Leeds Institute of Cardiovascular & Metabolic Medicine)

Tel: +44 (0)113 343 8315, email: S.Barras@leeds.ac.uk 

Further Information

The University of Leeds is committed to providing equal opportunities for all and offers a range of family friendly policies. The University is a charter member of Athena SWAN and holds the Bronze award. The School of Medicine gained the Silver award in 2016.We are committed to being an inclusive medical school that values all staff, and we are happy to consider job share applications and requests for flexible working arrangements from our employees.

Location:      Leeds - Main Campus
Faculty/Service:      Faculty of Medicine & Health
School/Institute:      Leeds Institute of Cardiovascular and Metabolic Medicine (LICAMM)
Section:      Institute Support Services
Category:      Administrative and Clerical Support
Grade:      Grade 4
Salary:      £19,202 to £22,017 p.a.
Working Time:      35 hours per week
Post Type:      Full Time
Contract Type:      Ongoing
Closing Date:      Tuesday 09 July 2019
Interview Date:      Friday 19 July 2019
Downloads:  Candidate Brief