Census Tech Supervisor
Stanford University is one of the world’s most renowned universities. Sitting in the heart of the San Francisco Bay Area among the valley’s most progressive companies, the School of Medicine is seeking a candidate to fulfill the important role of Census Tech (Property Control Assistants) Supervisor in the Department of Comparative Medicine, Veterinary Service Center. Comparative Medicine is a distinct discipline of medicine that uses animal models of human and animal disease in translational and biomedical research. Our mission is to advance human and animal health through outstanding research, veterinary care and training.
As the Census Tech Supervisor, you will be working with an unparalleled leading edge community of faculty and staff that are fundamentally changing the world of health care. You will have the opportunity to influence and drive change with your innovative ideas, the ability to make a difference, and participate in medical advancements. Our culture is fast paced, energetic and growing.
The Census Tech Supervisor will schedule, monitor and supervise the daily and long term duties of Census Technicians across multiple facilities, with species including mammals, aquatics, and birds, to ensure program and facility compliance with the USDA Animal Welfare Act and National Institutes of Health Guide for the Care and Use of Laboratory Animals. S/he will also provide ongoing training, education, and supervision of census tech staff, including customer service and training for investigators and research personnel on administrative tasks (like transfers, split/weans, etc) and the correct use of the VSC’s software.
- Schedule, monitor, and supervise Census Technicians (Property Control Assistants) performing daily duties to ensure program and facility compliance for multiple locations. Coordinate staffing needs with the application manager to maintain adequate coverage of census techs per operational needs.
- Coach and develop technicians, and evaluate, provide feedback and document their performance. Counsel employees within the guidelines of the bargaining unit service agreement, and work directly with the Human Resources Manager and Employee and Labor Relations in disciplinary proceedings.
- Orient and train technicians on workplace protocols and safety, including but not limited to: proper use of personal protective equipment (PPE) (requirements vary according to animal room); awareness of unique research animal facility environmental hazards; development of new or modification of existing standard operating procedures (SOPs) to meet current or future needs; completion of accident and injury investigation documentation, and identification of the root cause and appropriate remedy in a timely manner.
- Will be responsible for developing and maintaining documentation needed by the property control assistants and other members of the team and department, i.e. building reference guides, and training material.
- Oversee performance management of assigned staff; contribute recommendations on hire and fire decisions.
- Will work together with the application manager to investigate and test new technologies related to the tasks of the team.
- Conduct census using hand held scanners or other equipment in all animal facilities ensuring it is done accurately and in a timely manner.
- Identify, classify and process census exceptions to ensure resolution in a timely manner. Works with the Applications Manager, Team Members, Husbandry Staff and Researchers to resolve complex issues.
- Working with Husbandry staff and laboratory personnel, ensures all cages are properly labeled and housed in the correct location.
- Runs reports for Husbandry and Administrative staff to support other VSC activities including cage preparation, animal receipt and animal transfers.
- Supports all AnimalTrax and Vemar users (internal and external) by answering all their questions, in person, by email, phone or through the internal ticket system.
- Troubleshoots software systems and works with vendors to resolve problems.
- Helps test new releases of AnimalTrax and other software used by the team and the department.
* - Other duties may also be assigned
Experience with AnimalTrax and ServiceNow.
EDUCATION & EXPERIENCE (REQUIRED):
Bachelor's degree in Veterinary or Animal Science and three years of supervisory experience in a biomedical research animal facility or a combination of education and experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Knowledge of supervisory practices and principles, with an active role in employee management and development.
- Familiarity with animal husbandry standards and regulatory requirements.
- Knowledge of standard operating procedures for the various species of animals used in biomedical research; USDA health and welfare standards; special handling techniques for biohazard, radioactive, or infectious materials; and standards outlined in the National Institutes of Health Guide for Care and Use of Laboratory Animals.
- Strong written and verbal communication and interpersonal skills.
- Demonstrated ability to work in a culturally diverse environment.
- Fluency in both spoken and written English.
- Excellent organization skills.
- Proficiency with Microsoft Office applications.
KNOWLEDGE, SKILLS AND ABILITIES (DESIRED):
- Experience with software like Vemar and Box.
- Experience in reporting, testing, creating and updating documentation, user support and analysis of user needs.
- Experience with troubleshooting technical issues in relation to supported software (AnimalTrax and Vemar).
- Experience with meeting and negotiating with third parties is desired.
- Experience with creating (power) pivot tables and graphs.
- Experience with LEAN methodology is desired.
- Experience to organize and carry through multiple tasks/projects with minimal supervision under tight deadlines.
- Excellent organizational skills & the ability to determine priorities and accomplish tasks in a rapidly changing, fast-paced environment.
- Experience in a research animal facility is highly desirable.
- Experience with receiving animals and preparing receiving animals
- Knowledge of administrative policies & procedures & an understanding of the University environment is desired.
- Knowledge of Stanford University’s systems, policies and procedures is preferred.
CERTIFICATIONS & LICENSES:
American Association for Laboratory Animal Sciences certification as Laboratory Animal Technician (LAT) level or higher.
- Frequently use a computer, stand/walk on hard surfaces, operate cage washing equipment.
- Occasionally sit, twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.
- Rarely kneel/crawl, climb (ladders, scaffolds, or other), grasp lightly/fine manipulation, writing by hand, scrub/sweep/mop/chop/mix, operate foot and/or hand controls.
- Ability to work in a dusty, dirty and odorous environment.
- Must be free of animal related allergies.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
- Occasional overtime, including weekends and holidays. Variable hours depending on the current needs of the unit. Lunch hours may vary and will be established per the needs of the unit.
- Work schedule is subject to change with prior notification.
- Restricted time off or vacation during peak business cycles.
- Work occurs in a secured facility, in an environment where animals are used for teaching and research.
- May require working with or being in areas where hazardous materials, animal allergens and/or infectious diseases are present.
- Specific hazards include, but are not limited to: zoonosis, chemicals, pesticides, and solvents.
- Must perform tasks that require the use of personal protective equipment, such as safety glasses and shoes, protective clothing, and gloves; may require use of a respirator.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
- Schedule: Full-time
- Job Code: 4920
- Employee Status: Regular
- Grade: H
- Requisition ID: 83620