Pvc Colleges & Student Experience Office

Administrative Support
Grade 4 - £19,202 - £21,414

The Accommodation and Allocation Office’s purpose is to ensure that all Durham University students are allocated openly and fairly to a College for membership and to provide information, advice and support to students seeking accommodation either University managed or in the private sector.

You will provide information on College membership and accommodation to applicants, students, parents and others working closely with offices across the Division and wider University to ensure the Accommodation and Allocations Office contributes effectively to the University's strategic aims.

You will work closely with and be responsible to the Accommodation and Allocation Manager and will need to be highly organised, pro-active and able to work independently with a high level of administrative competence. You will have experience of working in a pressurised environment, preferably within Higher Education.

You will be responsible for dealing directly with student accommodation queries, demonstrating excellent IT skills together with first class communication and customer service skills.

You will be given a high level of responsibility and be expected to use your initiative and work with minimal supervision. You will regularly work with staff across the University and often with confidential issues and documents. Therefore the highest levels of discretion and professionalism are an essential requirement.

This is a full time, permanent role.

Closes midday on :     02-Jul-2019