Access Services Assistant

Massachusetts, United States
16 Jun 2019
End of advertisement period
16 Aug 2019
Contract Type
Fixed Term
Full Time

Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

ACCESS SERVICES ASSISTANT, MIT Libraries, to assist with circulation, reserves, and service desk operations; physical delivery between MIT Libraries; and physical space management. Responsibilities include providing in-person library services and collections at a variety of service points and delivering library materials via van to east and north campuses, including pick-up, sorting, delivery, check-in, and return of materials between units; interpreting policies and procedures for users, providing information about access to collections and space, opening/closing the library, and reporting facilities and safety incidents/issues; participating in book searching, shelving, collecting statistics, handling financial transactions, and identifying opportunities for service improvements; performing some processing of materials, working with staff to resolve problems/errors and maintain the physical condition of collections; helping with staff training and the development of documentation/training materials; participating on committees/teams/groups/projects; and performing other duties as assigned.

Job Requirements

REQUIRED:  at least six month’s direct/related experience that provides an understanding of library or service functions; experience with automated library systems and standard software (e.g., MS Office, e-mail, calendar), ability to generate reports and work with data, and a desire to master new software/systems/technology and assist others in their use; strong interpersonal, organizational, customer service, and communication skills; initiative; flexibility; ability to work independently, as part of a service team, and in collaboration with a diverse group of people; good attendance record; ability to lift 40 lbs., move boxes, shelve materials, and push book trucks; tolerance for exposure to dust; and a valid driver’s license, ability to operate a motor vehicle, and a good driving record.  Experience in an academic/research library or working with Aleph, ILLiad, and/or RAPID ILL preferred.  Job #17591-4

Salary:  $17.61/hour minimum, with actual rate based on qualifications/assistanc

Applications must include cover letter and resume. Priority will be given to applications received by June 25th, 2019.  The position will remain open until filled.

This is a two-year appointment.

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.