Future Student Adviser

Location
Perth, Australia
Posted
14 Jun 2019
End of advertisement period
27 Jun 2019
Ref
503102
Contract Type
Permanent
Hours
Full Time

Brand, Marketing & Recruitment

  • Be part of UWA's Future Students Centre
  • Multiple full-time, ongoing positions available
  • Level 6 ($79,200 - $83,763) or level 5 ($69,067 - $76,671), plus 17% superannuation

The University of Western Australia (UWA) is ranked amongst the top 100 universities in the world and a member of the prestigious Australian Group of Eight research-intensive universities. With an enviable research track record, vibrant campus and working environments, supported by the freedom to ‘innovate and inspire’ there is no better time to join Western Australia’s top university.

About the team

The Future Students team within the Brand Marketing and Recruitment (BMR) Division provides strategic student recruitment direction and management for the university. The Future Students unit houses a consolidated student contact centre that brings together the recruitment operations for international and domestic markets to achieve greater capability and focus on student recruitment. The team is responsible for responding to our future students enquiries across all markets via multiple communication channels, and the undertaking of regular outbound conversion activities.

About the opportunity

You will join a motivated and enthusiastic front line service team for prospective domestic students as part of the Future Students Centre. You will provide quality course advice to students by telephone, email, face-to-face and live-chat and promote the benefits of studying at UWA with the objective of converting students to enrolments. You will participate in the delivery of lead nurturing and offer conversion activities, student recruitment events, school engagement activities and expos where required, as an integrated marketing effort. You will also have the opportunity to coordinate our casual staff pool, and undertake relevant projects that contribute to the business objectives of the Future Students Centre.

In addition to the above, the Future Students Adviser will be responsible for coordinating our casual staff pool, and undertaking relevant projects that contribute to the business objectives of the Future Students Centre.

About you

Future Student Officer (level 5):

In this role, you will, provide frontline quality advisory service to future students by telephone, email, face-to-face and social media channels, with the view of increasing applications. You will participate in the delivery of lead nurturing and offer conversion activities, school visits, events, and expos where required as an integrated marketing effort.

Future Student Adviser (level 6):

As a Future Student Adviser, you will provide frontline quality advisory service to future students by telephone, email, face-to-face and social media channels, with the view of increasing applications. You will participate in the delivery of lead nurturing and offer conversion activities, school visits, events, and expos where required as an integrated marketing effort. You will also have the opportunity to coordinate our casual staff pool, and undertake relevant projects that contribute to the business objectives of the Future Students Centre.

Closing Date: 27 June 2019

This position is only open to applicants with relevant rights to work in Australia.

Applications must be submitted online.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce. We celebrate inclusion and diversity and believe gender equity is fundamental to achieving our goal of being a top 50 university by 2050.

We have child friendly areas on campus, including childcare facilities. Flexible work arrangements, part-time hours and job sharing will all be considered.

UWA has been awarded Platinum Employer Status for being a Top Ten Employer for LGBTI Inclusion by the Australian Workplace Equity Index (AWEI -2019).