Sports Centre Receptionist
Sports Centre Jubilee
Location: Jubilee Campus
Salary: £16,146 to £17,079 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.
Closing Date: Thursday 27 June 2019
University Of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer, and establish the University as the first choice for students wishing to combine a top quality education with an outstanding sporting experience.
As part of this programme, an opportunity exists for a part-time Sports Centre Receptionist to join the growing team within the department.
Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.
Candidates should have an excellent telephone manner and have some previous experience working with computer-booking systems, and the ability to work calmly and professionally when under pressure. Previous experience of working in a similar client-focused role, especially in a sporting environment, is essential, together with evidence of managing cash-handling/reconciliation processes. A first aid qualification is desirable.
The role is key to ensuring a first class and seamless experience for our student and staff members. Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential.
This post will be offered on a permanent basis. Hours of work will be Part time (28.75 hours)
Standard working pattern:
Monday’s 14.45pm to 23.00pm (7.25 hours)
Tuesday’s 14.45pm to 23.00pm (7.25 hours)
Thursday’s 06.45am to 15.15pm (7.25 hours)
Sunday’s 15.00pm to 22.30pm (7 hours)
All shift include an unpaid break.