About Heriot-Watt University
Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business and languages.
With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and practical, leading-edge research, which has made it one of the top UK universities for business and industry. We connect with industry at every level and develop programmes to match their needs – so employers get work-ready industry-fit graduates.
Heriot-Watt is also Scotland's most international university, boasting the largest international student cohort.
We have an established set of values that help us to nurture innovation and leadership, and show our commitment to continuous improvement and development in all our activities.
For full details on our University please view our Careers at Heriot-Watt http://www.hw.ac.uk/about/careers-at-heriot-watt.htm
About our Team
SafeGuarding is a key element of SafeGuarding Services. This Service encompasses emergency incident planning and management across all of the University's sites in the UK, Dubai and Malaysia.
The primary role of SafeGuarding Services is to provide an integrated framework to:
Support an ethos of effective risk control to protect our staff, students and others; and which protects University property and assets.
Provide competent advice to the University Executive in support of the development and application of a management framework which ensures that the University can meet its statutory requirements and contributes to the University's values.
Ensure that the University has a modern safeguarding provision which meets its needs and enhances its reputation whilst supporting its strategic plans.
React proportionately to threats to the University's business processes by provision of robust emergency planning and management framework which protects the University's population and secures its assets.
SafeGuarding Officer Grade 4 GBP 27593 - GBP 30,773 (inclusive of contracted overtime and 15% shift allowance)
Reporting to: Team Leader
To provide an effective SafeGuarding Service which protects the University’s population, assets and reputation whilst underpinning its values and supporting its strategic objectives. We are also pivotal in delivering a strong care and support service to the University.
SafeGuarding Services operates 365 days a year and 24 hours a day and our SafeGuarding Officers are the first responders to any security and emergency incidents occurring on campus.
SafeGuarding Officers must be very approachable and always welcome direct contact with the various elements of our University community.
SafeGuarding Services also manage the campus roadways, car parking and lost/found property.
This role involves a stable rotational working pattern, encompassing 12 hour shifts, on a 4 on/4 off rotational basis which does include weekend working. Overtime opportunities are available.
Training – a comprehensive package of enhanced training is provided for successful applicants.
Key duties and responsibilities
Ensure a reliable, effective safeguarding service to meet the university requirements.
Provide high levels of professional pastoral care and support to the student population.
React as a first responder to emergency situations as necessary.
A SafeGuarding Officer’s priority when responding is to ensure the wellbeing of the individuals involved and to create an environment that helps to promote safety and reassurance.
A SafeGuarding Officer will work collaboratively with Student Wellbeing, the Chaplaincy and the Student Union and other relevant disciplines to ensure that the full spectrum of student support is available to all.
Contribute to the planning of security requirements where necessary.
Adherence to University policies and procedures.
Participate in relevant initiatives in partnership with other services in the University.
Patrolling University buildings and campus to protect the property of the University from crime.
Protecting the assets of the University against damage by fire, flood or other hazards and reporting possible breaches of Health and Safety procedures as required within SHIELD System.
Monitoring CCTV coverage and dealing appropriately with identified breaches of security.
Contacting and liaising with emergency services as necessary.
Locking and unlocking University buildings including satellite locations as necessary.
Some examples of Generic Duties and Responsibilities:
Provide support and assistance to colleagues, students and visitors.
Act as an ambassador for the University at all times. This can be during Welcome Week at the commencement of the academic year, at graduations when we celebrate our students’ achievements.
Respond to routine and atypical service requirements.
Manage personal work profile in keeping with service demands following established procedures and as directed by management.
Participate in and ensure completion of all necessary oral and written reporting in area of responsibility.
Demonstrate an understanding of and participate in health and safety practices. E.g first aid, lone working and fire emergency procedures.
Provide first line of contact for colleagues and students where appropriate.
Receive, dispatch, transport and store securely materials required for university business.
Participate in essential internal and external communication.
Any other tasks appropriate to the post and in line with Service business needs.
Responsible for co-operating and complying with University Health and Safety Policy and associated procedures.
Education, qualifications and experience
Demonstrable customer service skills
Advanced information handling skills both written and verbal
Full driving licence
Experience of using integrated CCTV systems
First Aid Certificate or be willing to undertake appropriate training to obtain certificate.
Operate IT based access control systems in conjunction with integrated security management systems.
Skills, Knowledge & Competencies
Experience of communicating with a wide audience.
Relevant similar experience in a support focussed disciplined environment
Ability to work as part of a team and act on own initiative.
Courteous and helpful manner.
Flexible approach to work.
How To Apply
Applications can be submitted up to midnight (UK time) on 18 June 2019.
At Heriot-Watt University we understand that being diverse makes us better which is why we support a culture of respect and equal opportunity, and value diversity at the heart of what we do. We want to increase the diversity of our workplace to underpin a dynamic and creative environment.
We welcome and will consider flexible working patterns e.g. part-time working and job share options.
Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.
Amount of Travel