Sports Centre Sutton Bonington
Location:     Sutton Bonington
Salary:     £16,146 to £17,079 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance. 
Closing Date:     Friday 21 June 2019
Reference:     REG188519

University Of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer, and establish the University as the first choice for students wishing to combine a top quality education with an outstanding sporting experience.

As part of this programme, an opportunity exists for a two Sports Centre Receptionists to join our growing front of house team.

Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.
Candidates should have an excellent telephone manner and have some previous experience working with computer-booking systems, and the ability to work calmly and professionally when under pressure. Previous experience of working in a similar customer-focused role is essential, together with evidence of managing cash-handling/reconciliation processes. A first aid qualification is desirable.

The role is key to ensuring a first class and seamless experience for our student and staff members. Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential. 

Position 1: This is a part time position working a bi-weekly rota. Week 1 consists of 14.5 hours and covers Monday 2:45pm-11pm and Thursday 7am-3:15pm. Week 2 consists of 28.5 hours and covers Monday 2:45-11pm, Thursday 2:45pm-11pm, Saturday 3-10:30pm and Sunday 3-10:30pm. 

Position 2: This is a part time position working a bi-weekly rota. Week 1 consists of 14.25 hours and covers Wednesday 2:45pm-11pm and Saturday 8:30am-4pm. Week 2 consists of 21.5 hours and covers Monday 7am-3:15pm, Wednesday 7am-3:15pm and Saturday 8:30am-4pm. 

Interviews will take place week commencing 1st July.
Informal enquiries may be addressed to Lauren Barker, tel: 16561 or email Lauren.Barker@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.