Simulation Operations Technician

Pennsylvania, United States
04 Jun 2019
End of advertisement period
04 Aug 2019
Contract Type
Fixed Term
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

The University of Pennsylvania School of Nursing is dedicated to changing the world through leadership in the science and practice of nursing since 1886. We were the first to offer an Ivy League nursing education for all three professional nursing degrees – baccalaureate, master’s and doctoral. The research we conduct defines the course of healthcare practice around the globe. Our students learn from the foremost leaders in nursing science. We offer a unique work environment for our employees who are inspired to be part of an organization that ‘Cares to Change the World’. Join us to become part of a vibrant community of outstanding scholars, highly talented staff and the best and the brightest students.

The Simulation Operations Technician implements, operates, and participates in simulation activities as outlined by Simulation Education Specialists, faculty, and the operations team to guarantee a high quality, safe, and consistent simulation experience in the Helene Fuld Pavilion for Innovative Learning This role is responsible for the preparation, setup, and disassembly of the necessary equipment and supplies for each activity. Another responsibility of this role is to provide direct support to the HFP inventory system by ensuring that the inventory system is kept up to date with our current offerings, inventory on hand, and ensure that it can be used as a visual guide for all of the Pavilion’s Holding. This includes direct and clear communication to the administrative coordinator and operations manager regarding low stock and verifying supply counts for equipment.

The position leads the daily restocking process for all on hand supplies housed in each of the Helene Fuld Pavilion learning spaces. This role will identify the need for any item additions to the supply carts, or additional on hand supply areas related to specific tasks or procedures. Provide daily upkeep and maintenance of equipment and learning spaces. The simulation operations specialist provides support and backup to SOS in operating simulation equipment or the simulation capture system during the activity. The simulation technician must maintain excellent customer service skills and effective communications with all clientele and co-workers.

High School Diploma/GED, 1-2 years in healthcare simulation experience; Bachelor’s degree preferred or equivalent combination of education and experience required. Certified Healthcare Simulation Operations Specialist (CHSOS) desired. Excellent customer service orientation and strong interpersonal and communication skills essential. Demonstrated adaptability to support clients with a wide range of simulation experience and comfort levels with technology. Strong organizational skills with effective prioritization and a focus on thoroughness and accuracy of results. Solid troubleshooting skills are crucial with the ability to be independently resourceful in solving issues while adhering to specific guidelines when needed. The successful candidate will possess sound professional judgment using discretion with confidential matters, demonstrate initiative and problem solving strengths and will thrive under the pressure of a fast paced environment with real deadlines in which to finish work within stated timeframes. Must be able to work both independently as well as part of a team. This position will require occasional availability outside the normal work day.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.