Director of Operations

Pennsylvania, United States
31 May 2019
End of advertisement period
31 Jul 2019
Contract Type
Fixed Term
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

The World’s First Business School

In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.

Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.

Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.

Reporting to the Director of MBA Admissions and member of a four member senior staff team, The Director of Operations will be directly responsible for the development and management of strategic initiatives for the Office of MBA Admissions. Specifically the position will oversee the continued creation and evolution of yield strategy. Additionally, the role will be responsible for management of the admissions committee and will act as a direct secondary in a close advisory capacity to the Director on matters of internal operations and data driven strategy.

The Director of Operations will be required to continually improve upon the processes set in place by the Director of Admissions and the Office of MBA Admissions as a whole and will be accountable for continual analysis of data in order to both inform and drive the strategic vision of the office. The role will be required to lead, mentor and manage five full time staff, clearly communicate expectations, work standards, and priorities to provide a strong supportive culture. Integrate and leverage training and other methods of development of high-potential employees. Provide development opportunities to challenge and inspire staff.

The position will function as a full member of the admissions committee which includes the evaluation of application materials, participation in admissions committee, interview activities, extensive marketing and group presentations to audiences domestic and international and ongoing relationship management. International and domestic travel required.

A Bachelor’s Degree is required, Master’s Degree preferred and 7 to 10 years of experience or equivalent combination of education and experience. Strategic thinker with excellent communication skills. An ability to work with various stakeholders including students, prospective students, senior alumni, administrators, the press and corporate representatives. A knowledge of MBA admissions and admission trends and an ability to manage the technology of admissions. Strong and inspirational team leader ready to represent Wharton to both an internal and external audience.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.