Logistics Coordinator

27 May 2019
End of advertisement period
26 Jul 2019
Contract Type
Full Time

Job Summary

A cover letter is required to apply for this role.

The University of Michigan Health System Supply Chain Services is seeking a results oriented, experienced logistics coordinator. The logistics coordinator is part of the Warehouse Operations team. The logistics coordinator will work with internal clinical and administrative customers and teammates.

The logistics coordinator is responsible for the day to day operation of inventory logistics for warehouse owned inventory (receiving, product put away, pick, product staging, and cycle counting), along with the intake and distribution of central receiving products through defined processes and tools. The logistics coordinator is accountable for investigating and responding to inquiries regarding distribution and receiving match exceptions. This role requires significant problem solving skills, advanced time management, and a sense of urgency to customers to ensure that clinicians have the products they need to delivery outstanding patient care.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.


Responsible for proper handling of product recalls; notice, collection, quarantine, removal, and replacement of items tagged for recall from Value Analysis.

Enter receipts into Enterprise Resource Planning tools (PeopleSoft and Syft Synergy), facilitate the put-away process, ensure accurate financial accounting, and follow non-stock distribution process for warehouse inventory.

Distribute and stage products according to central receiving processes.

Investigate missing receipts for three-way match compliance working with shared services and transactional purchasing, using analytics and root cause analysis to determine reason for missing receipt.

Work with receiving lead to report receipt discrepancies, upon initial inspection of products, to transactional purchasing.

Resolve discrepancies that directly impact warehouse inventory, and help facilitate resolutions of discrepancies for central receiving customers.

Conduct physical inventory of items and communicate discrepancy to ensure proper ordering and storage of inventory.

Record adjustments in PeopleSoft and Syft Synergy and conduct root cause analysis of inventory discrepancies.

Monitor and produce shipment data such as delivery data, number of PO’s received, and parcel count of carriers.

Participate in the development and preparation of new and existing program proposals and various reports.

Assist manager/supervisor in development, implementation, and communication of projects as a leader, participant, or facilitator.

Provides technical assistance, consultation, and training services for areas of expertise or as a result of project participation.

Monitor productivity standards for responsible processes: interpret information communicate findings, recommend resolutions/improvements as appropriate to ensure maximum work efficiency.

Assist manager/supervisor with incorporating LEAN principles and PDCA quality improvement into work area policies and procedures, develop training material, and complete training as necessary. Asses existing/implement new documents for ongoing training, continuing education, or orientation for respective work area(s).

Document and escalate [as necessary] any disruptions to central receiving customer service and/or shipping/receiving errors.

Develop constructive and cooperative working relationships with team members, and other members of the warehouse staff.

Collaborates interdepartmentally with customers and their suppliers to resolve service problems.

Maintains a professional customer service rapport with hospital personnel, vendors, visitors, and patients.

Required Qualifications*

Bachelor’s degree in either business, supply chain, logistics, industrial engineering, or related field and/or five or more years of experience in warehousing, logistics, inventory management, supply chain, or related fields.

Demonstrated experience using ERP systems, warehouse management and other logistics software programs. PeopleSoft experience is a plus.

Proficient in Microsoft Office; especially Excel, PowerPoint, and Outlook.

Familiarity with LEAN problem solving techniques and principles.

Ideal candidate is process oriented with demonstrated talent and enthusiasm for problem solving.

Ability to lift 50 to 75 pounds without restrictions throughout the day. Ability to walk and stand for long periods of time without restrictions.

Demonstrated excellent interpersonal skills and ability to work with people in all disciplines and at all levels of an organization

Completes work with a high level of accuracy with close attention to detail

Desired Qualifications*

Minimum of 3-4 years’ experience in hospital purchasing required • Demonstrated excellent interpersonal and communications skills are required and the ability to work collaboratively and effectively with a care team with the goal of service excellence and patient family centered care.

Work Schedule

Monday through Friday 11:30 PM to 8:00 AM

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.