Patient Encounter Specialist
Under general supervision and according to UAHSF established policies and procedures, to perform a variety of specialized services in support of the operations of assigned clinic. To check in scheduled and add-on patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge data into the system. To check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending upon clinic need, to provide assistance and respond to patient needs at the UAB Medicine self check-in kiosk. To consistently demonstrate outstanding customer service to UAHSF patients, visitors, physicians and staff.
$12.02 - $18.32
High school diploma or GED required. Business office education or similar coursework preferred. Successful completion of all IDX classes required. Successful completion of a credit check, using banking industry criteria, is required in determining the eligibility of candidates. Must be able to stand for prolonged periods of time when serving at the UAB Medicine self check-in kiosk.