Staff Assistant - Government and Community Relations

Medford, Massachusetts
06 Jun 2019
End of advertisement period
05 Aug 2019
Contract Type
Full Time

Staff Assistant - Government and Community Relations


The office of Government and Community Relations (GCR) is responsible for managing the relationships between the university and its host communities of Medford, Somerville and Boston. The mission of the office is to develop and maintain positive relations with the communities through partnerships that serve the goals of the university and our host communities in a mutually beneficial manner.

As the university's official point of contact with its host communities, GCR interacts with neighbors of the campus, other residents, local and state government officials, local school departments, and nonprofit organizations, among other constituencies. The department handles requests for information and assistance, resolves complaints, and seeks opportunities to build strong partnerships.
GCR also assists and advises the schools within the university, including deans, academic and administrative departments, and students in the wide range of interactions/ programs that they have within the host communities.
The department maintains strong communications with the campus community and our host communities, providing information and facilitating access in both directions. Tufts' commitment to be a good neighbor and a responsible nonprofit organization underlies all of our activities.
Under limited supervision, the Staff Assistant performs complex and diverse duties for the department and serves as a source of information and problem solving for students, faculty, staff and other constituents.

S/he will provide general guidance and explanation of departmental policies and procedures and may communicate on behalf of manager(s) to explain or disseminate information.

The Staff Assistant will also provide administrative support including organizing files systems for office, coordinating meetings and travel arrangements, as well as producing, proofreading and editing complex reports, documents and spreadsheets. Monitors, tracks expenditures, resolves problems and reports on department budget and/or grants. S/he will coordinate planning and logistics for meetings and special events including design of marketing and publicity materials, tracking responses, working with speakers on materials and set up. May also coordinate department projects or programs, which may entail assisting with development of materials and brochures, updating web information and assisting with content and design.


Basic Requirements:
Typically requires a high school diploma/GED and 2-4 years of administrative experience or college degree with 1-3 years’ experience.
Proficiency in Microsoft Office suite, including word processing, editing, graphics, spreadsheet and database knowledge.
Strong organizational and interpersonal skills.
Experience with complex databases like Salesforce.
Experience managing and creating content for social media platforms.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.