Health Care Representative
This Health Care Representative position will be assigned to work in the Sports Medicine clinic. Primary job duties include, but are not limited to: performing administrative functions for a clinic through knowledge of medical terminology and applications; working in a variety of roles that combine both direct and indirect patient care duties; serving patients by greeting and assisting with scheduling appointments; maintaining records and accounts, and obtaining and verifying patient insurance eligibility to ensure timely and accurate payment of service; processing patient arrivals to adhere to scheduling time-frames and support office operations.
Unit Specific Education/Experience/Skills
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; knowledge of electronic medical record and patient scheduling systems; or an equivalent combination of education and experience.
Experience working in a fast-paced, multi-specialty, outpatient setting; familiarity with Athena EHR; familiarity with Athena EHR; familiarity with insurance, obtaining authorizations, processing referrals and coordinating specialist appointment. Working knowledge of ICD and CPT coding. Excellent documentation, communication and computer skills. Passionate about healthcare excellence.
Required Application Materials
Work hours are typically 8 am - 5 pm, but can vary as necessary to accommodate clinic hours.
Summary of Health Risks
TB risk or work within three feet of patients in a health care setting; wear a respirator