Procedure Writer, Credit Union

Massachusetts, United States
16 May 2019
End of advertisement period
16 Jul 2019
Contract Type
Full Time

Department: Credit Union
School Area: Credit Union
Employment Type: Full-Time
Employment Category: Exempt
Visa Sponsorship Available: No
Schedule: M-F, 8:30 A.M. - 5:30 P.M.

Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

PROCEDURE WRITER, MIT Federal Credit Union (MITFCU), to work directly with the human resources manager and other members of the MITFCU management team to define and implement standards and procedures for ensuring optimal internal and external member experience. Writing for the projects will involve researching, analyzing, developing, implementing, communicating, and maintaining procedural documentation to effectively meet operational requirements of MITFCU. Will work in conjunction with the HR training department to align procedures with training requirements and communicate with and/or educate people about them; create new and amend existing procedures; and develop process flows and other supporting documentation to ensure accuracy, completeness, and consistency.

Job Requirements

REQUIRED: a bachelor’s degree; at least two years’ experience in procedure writing; at least two years’ experience in the banking or credit union industry; excellent member service and internal service skills; ability to form long-term business relationships; clear and concise verbal and written communication skills; and solid working knowledge of personal computers, preferably with Microsoft Office proficiency. Working knowledge of credit union regulatory requirements preferred. Job #17461-6

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.