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Assistant Director for Premium Services and Special Events

Employer
IOWA STATE UNIVERSITY
Location
Iowa
Closing date
2 Aug 2019

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The Athletics Department is accepting applications for a Program Assistant whose responsibilities will be to help coordinate and oversee the event planning and operations related to Iowa State University Athletics premium facilities including Jack Trice Stadium (stadium suites, Jack Trice Club, Sukup End Zone Club) and Hilton Coliseum (Johnny’s). This position reports to the Director of Premium Services and Special Events. The position will also assist in donor engagement as well as planning and executing special Athletics events, which may include Cyclone Tailgate Tour and Cyclones Unplugged.

This position will focus on providing high-level customer service to donors and patrons in the premium areas as well as donor engagement and stewardship. Additional responsibilities of the position include planning for small to large events on a regular basis; managing event databases and spreadsheets; working with donors, fans and external clients on a regular basis; developing communication to both internal and external constituents; maintaining website content, social media networks, mass emails and other event/premium correspondence. Responsible for adhering to the rules and regulations of the University, Big 12 Conference, and NCAA.

The successful candidate will possess the ability to be highly organized, provide exceptional customer service and donor relations, professional and detail oriented. Strong verbal and written communication, planning and time management, and the ability to solve on-site problems and make decisions will also be necessary in order to be successful in the position. The candidate must have the ability to foster positive, collegial, and collaborative relationships with a diverse population of internal and external constituents. The position requires the ability to work events that occur outside the normal business hours on evenings and weekends.

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