University, Community Partnerships Manager

Michigan, United States
15 May 2019
End of advertisement period
27 May 2019
Contract Type
Full Time

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary

The Ginsberg Center cultivates and stewards mutually beneficial partnerships between communities and the University of Michigan in order to advance social change for the public good. Serving as a Community Engagement Center, Ginsberg provides a clear and visible pathway for social sector community organizations and institutions to connect with U-M research, teaching, and service resources, and for U-M faculty and students to connect with community organizations and institutions.

Job Summary

This role supports the Ginsberg Center’s efforts to broker and leverage University/Community partnerships to meet community identified priorities. This role works with other Ginsberg staff members to develop, support, and sustain partnerships with the community to assess priorities, connect stakeholders, and create an information bridge to enable timely, effective connections between the social sector and people and resources at the University. Further, this role contributes to the expansion of student, faculty and community utilization of the Ginsberg Center and its resources to advance balanced outcomes for all involved stakeholders. This position requires strategic thinking and relationship management that takes the work of the other Ginsberg staff and supports the connections between the Community and UM to meet the priorities of all participants (students, faculty/researchers, community members/leaders).


Provide the critical link between community interests and University of Michigan resources. Responsibilities are related to a variety of civic engagement and issues of equity, utilizing knowledge of relevant theory, current research and best practices in the domains of: community engaged teaching, research and service, civic engagement, reflective practice, faculty engagement, community partnership, group facilitation, and community engaged learning pedagogy.

Fostering University-Community Partnerships – 50%

  • Lead the effort to build Ginsberg Center’s role as a key member, facilitator, translator and accelerator of the University’s role in engaging with communities to address social concerns.
  • Catalyze and foster partnerships between UM and community leaders and stakeholders to promote community service and civic engagement programs and initiatives.
  • Provide strategic consultation to Community and UM stakeholders, and influence their decisions to work together to build and sustain partnerships that accomplish community-identified and mutual goals.
  • Consult with community and university partners to develop networks, initiatives and events to help facilitate and sustain partnerships and learning.
  • Provide critical input toward the development of a resource database of community stakeholder needs and interests regarding community engaged teaching, research and service efforts.
  • Contribute to center-wide program evaluation efforts around community engagement and matchmaking
  • Analyze data regarding community interests, university resources, and community/UM partnerships and implement process and/or programmatic changes based on results. 
  • Develop methods for communicating and translating community-identified priorities and needs for University of Michigan UM faculty, staff, or students who are potential participants in service, teaching or research.
  • Develop, implement and lead issue-specific convenings and opportunities for UM faculty, staff, and students to connect with community partners and provide ongoing influence to maintain ongoing relationships.
  • Represent the Ginsberg Center at campus-community events and meetings through formal presentations, public speaking engagements and meeting participation.
  • Provide critical, data-driven information to influence decisions about partnerships and collaboration.

University Engagement - 30%

  • Demonstrate professional credibility with the UM academic/research community by acting on opportunities identified by other Ginsberg staff or through personal connections and knowledge of UM.
  • Initiate networking and support presentations at meetings, group discussions and other forums that target UM faculty and staff to provide information about Ginsberg Center’s role and opportunities to engage with the Community.
  • Develop methods for bringing community entities and University resources together to work toward the creation of research partnerships, service and scholarship opportunities, student hiring and internships, and connections to faculty expertise,
  • Develop, with a team, a knowledge base of University faculty and research interests, capabilities and activities regarding community service learning. 
  • Develop and implement ongoing processes and procedures that enhance Ginsberg’s ability to meet its strategic goals.
  • Consult with faculty, staff, and GSIs regarding their community-engaged teaching, research, and service
  • Develop and facilitate workshops for faculty and students around partnerships, as part of a team
  • Collaborate with other Student Life and UM units and departments regarding projects and initiatives that target student involvement in community service/engagement activities.
  • Facilitate the building of partnerships between student and community organizations by connecting through meetings, initiatives and events developed based on needs of both groups.
  • Supervise interns and, student employees,

Ginsberg Infrastructure & Support  – 15%

  • Manage a budget up to approximately $50,000
  • Provide critical input toward the development of a CRM of community stakeholder needs and interests regarding community service learning and efforts, including the Connecting Michigan effort.
  • Identify and curate community-identified interests catalogued in Ginsberg Center’s CRM, and actively work to identify matching University resources.
  • Collect and analyze data that maximize progress toward strategic goals.
  • Determine and initiate key meetings and information sharing sessions with other members of the Ginsberg team with the goal of working toward collaborative relationships and attaining strategic goals.
  • Contribute to biweekly e-newsletter and other publications
  • Develop and maintain collaborative relationships with other Ginsberg team members and partners throughout the University
  • Collaborate and partner with Community-Leader-in-Residence to seek advice and information regarding opportunities to create new partnerships
  • Provide strategic insights as a participant or leader on Ginsberg committees to further the collective work of Ginsberg (e.g. evaluation, student learning, and staff development)
  • Other duties as assigned

Contributions to Student Life, the University, and the Field – 5%

  • Participate in selected SL and University collaborative efforts, programs, and events
  • Participation/membership on statewide and national networks

Required Qualifications

  • Master’s degree in Education, Higher Education, Social Work, or related field
  • Three years relevant experience in service learning, civic engagement and/or community needs assessment
  • Experience working as part of a team or group, as well as independently, to accomplish goals, milestones, or impacts
  • Experience working as a member of a team as well as independently  
  • Experience working on a  large decentralized campus
  • Experience working in the academic arena on social justice education and civic engagement initiatives

Desired Qualifications

  • Doctoral training or degree
  • Professional experience in service learning, civic engagement, and/or community needs assessment
  • Experience integrating technology into service delivery to increase efficiencies
  • Experience using electronic systems for tracking and managing data
  • Demonstrated experience with budget management
  • Previous supervisory experience

Additional Information

PLEASE NOTE: Relocation will not be offered for this position.

This role may have reporting obligations under Title IX and Clery.

Position Criteria:

These are the criteria that the hiring team will be evaluating the candidate for

  • Skills and Abilities:
  • Excellent communication skills including strong writing, facilitation and interpersonal skills
  • Strong organizational skills and ability to accomplish multiple tasks autonomously and efficiently
  • Highly proficient in Microsoft Office, the internet and strong computer aptitude
  • Strong commitment to addressing community priorities, through a university-community partnership model
  • Understanding of facilitation strategies and pedagogical methods to advance engaged learning agenda
  • Awareness of current needs, trends, legal concerns, and other issues in the area of community engaged learning
  • Demonstrated commitment to social justice and ability to articulate a social justice philosophy
  • Ability to relate well with, and understand today’s college students to ensure a positive impact on the community interests being addressed
  • Ability to work in a team-based setting and with diverse groups
  • Demonstrated experience in positively impacting the trajectory of an organization through innovation and decision making based on data.
  • Demonstrated success with project management and program evaluation
  • Competencies, (including UM Organizational competencies):
  • Commitment to Diversity, Equity and Inclusion
  • Communication
  • Drive for Results
  • Creative Problem Solving/Strategic Thinking
  • Development of Self and Others
  • Leadership/Achievement Orientation
  • Quality Service
  • Adjustment to change

Financial/Budgetary Responsibility

Manage budgets up to $50,000 required.

Working conditions

On occasion could be expected to work evening hours or weekends to support activities

Direct reports

Student assistants and graduate interns; functional supervision on projects as necessary.


U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.