Patient Registration Asst II

Location
Boston, Massachusetts (US)
Posted
06 Jun 2019
End of advertisement period
05 Aug 2019
Ref
19001070
Contract Type
Permanent
Hours
Full Time

Patient Registration Asst II

Description

Under general supervision, provides excellent customer service, greets patients, inputs and/or verifies patient information, responds to patient inquiries, and schedules/confirms appointments. May perform financial functions (collects payment, conducts daily batch reconciliation) and provides administrative support. Performs other related duties to assist in the management of the department.
Patient Registration:
Greet Patients
Patient Intake collecting and/or verifying patient information
Scheduling and Confirming Appointments
Respond to patient inquiries
May monitor schedule to ensure maximum patient appointments
Financial:
Insurance Intake/Verification
Monitor aged debit/credit balance reports
May take point of service collections
May review financial responsibility with patients
May conduct daily batch reconciliation
Student/Resident Support:
Manage patient rosters
Support scheduling process
Monitor unapproved charges
Participate in student clearance for graduation process
Support licensing exams
Manage huddle boards
Administrative Support
Maintain patient electronic records
Participates in regular team meetings
Answer phone inquiries
May manage medical record requests
May collaborate with Providers to run clinic operations

Qualifications

Basic Requirements:
High School degree/equivalency and 1-3 years of job related experience. This position also requires basic knowledge of dental and coding terminology. Basic knowledge of dental/medical billing software and Microsoft Office. Excellent communication and customer service skills
Preferred Qualifications:
Basic knowledge of dental/medical billing software and Microsoft Office along with dental terminology. Excellent communication skills and customer service focus while dealing with patients and other customers.
Special Work Schedule Requirements:
(Consider exceptional working conditions, travel requirements, non-standard work schedule, etc.)
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

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May 13, 2019, 1:05:18 PM

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