Behavioral Technician

North Carolina, United States
14 May 2019
End of advertisement period
14 Jul 2019
Contract Type
Part Time

Occupational Summary 

Provide consultation and technical support to patients receiving services within the Duke University Health System, regarding navigating the healthcare system and engaging in self-management related to a chronic condition or special health care need.

Work Performed 

Serve as a health and wellness coach for adolescents and/or young adults with chronic conditions or special health care needs via telephone. Guide and prompt adolescents and/or young adults to become active participants in their healthcare, provide socio-emotional support to adolescents and/or young adults in navigating and managing clinical and other services related to their condition within the Duke University System and broader community. Assist adolescents and/or young adults with reaching their self-identified goals. Encourage adolescents and/or young adults to contact the appropriate medical and other relevant professionals when they have a concern. Compile and keep records of information concerning services rendered to participants. Maintain regular contact with the Peer Coach Program Staff/Coordinator and attend biweekly supervisory meetings at Duke.

Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Knowledge, Skills and Abilities 

Excellent communication skills
Mature, ethical, and conscientious

Work requires a general educational background normally equivalent to a high school education. 

Experience with providing guidance, assistance, or emotional support to individuals and/or families.

Location Durham


Job Family Level 07

Full Time / Part Time PART TIME

Regular / Temporary Regular

Shift First/Day

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Work requires a general educational background normally equivalent to a high school education.


Experience with providing guidance and assistance to families of individuals with behavioral issues.