Application Administrator

Description

Viewing technology in the context of work, scholarship and campus life, TTS is a university-wide service organization committed to delivering technology services that support Tufts’ mission of teaching, learning, research, and service. Understanding that IT enables innovation, TTS prioritizes holistic, human-centered design strategies to create timely and intuitive services, applications and tools that differentiate the Tufts experience.
Across our diverse and creative teams, we engage and focus our collective talent to strengthen Tufts’ strategic IT capabilities. To keep pace with our community’s emerging needs, we continue to evolve our competencies across four main families of practice, including Planning and Design, Service Delivery and Operations, Data Strategy, and Academic Technology.
Thinking and acting strategically with technology occurs through strong partnerships and an engaged community. Additionally, for technologies to take on integral meaning to our work, we also need reliable and consistent support in using them. With staff across all of Tufts’ campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community and to enable the broadest possible access.
Come join our collaborative, flexible work environment, where leadership is valued at all levels of the organization, and opportunities abound to work with leading technologies and learn new skills
The Application Administrator position is responsible for the application administration and support of Tufts’ core PeopleSoft systems (Campus Solutions, HCM, Finance) as well as other ancillary applications that work with and augment PeopleSoft functionality, including Tidal Enterprise Scheduler and QAS Address Verification software.

Key responsibilities of this position include working closely with other Application Administrators to perform all areas of PeopleSoft administration, including the installation of PeopleSoft software and related components, configuration and maintenance of application servers and web servers, installation of upgrades and patches, code migrations, and daily administrative tasks. Additional responsibilities include continually monitoring system health and performing performance tuning for PeopleSoft systems and other related systems as noted above, contributing to backup and recovery efforts, security administration, support of the ERP Services development teams on PeopleSoft related issues through all phases of the project lifecycle, as well as providing troubleshooting and support to all users on PeopleSoft and related system (i.e. Tidal Job Scheduler) issues

Qualifications

Basic Requirements:
Bachelor’s Degree
Three or more years of PeopleSoft Administration and systems experience, including supporting IT servers and/or services in a Unix/Linux and/or Windows environment
Strong organizational skills; demonstrated ability to multitask; work effectively under pressure from multiple competing deadlines
Strong teamwork skills; demonstrated ability to work effectively across teams to achieve organizational and/or project goals
Preferred Qualifications:
Experience working in higher education
Experience with PeopleTools 8.5 and above
Experience performing PeopleSoft administration in enterprise-level environments
Experience with setting up, configuring, and monitoring PeopleSoft Integration Broker
Experience with supporting batch scheduling tools, i.e. Tidal Enterprise Scheduler
Special Work Schedule Requirements:
Occasional evening or weekend work, as well as the ability to participate in a 24x7 on call rotation for major incident support activities
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.