Patient Experience & Engagement (PXE) Data Analyst

Location
Birmingham, Alabama (US)
Posted
31 May 2019
End of advertisement period
29 Jul 2019
Ref
UAB0005O
Contract Type
Permanent
Hours
Full Time

Serves as coordinator and collaborator for all aspects of patient experience data. This individual plays a major role in developing the collection methodologies, reporting, improvement and goal setting of patient experience data and the voice of the patient. Key aspects of this role include the following: oversight of patient experience data collection, reporting patient experience outcomes, teaching and training on how to access data and working collaboratively with UAB Medicine leaders on how to improve the patient experience across UAB Medicine. This individual serves as the primary contact for patient experience data vendors.

Bachelor’s degree in related field and five (5) years of health care experience required. Master’s degree in related field preferred. Experience working with patient experience data, including CAHPS, required. Proficiency in Microsoft Office (Word, PowerPoint, and Excel) required. Must possess effective communication skills. Familiarity with Evidence Based Leadership or other culture change strategies preferred. Familiarity with statistics, quality improvement, and data analytics preferred.