Assistant Director, Case Management

North Carolina, United States
05 May 2019
End of advertisement period
05 Jul 2019
Contract Type
Full Time

Occupational Summary

Plan, develop, implement and assist in managing the Case Management program activities for multiple clinical service units at Duke University Hospital.

Work Performed

Plan, develop, implement and promote a program of clinical social work activities for multiple in and outpatient service units and sites. Provide leadership and management to department of multidisciplinary staff including social workers, nurses, and support staff.Recruit, hire, orient, promote, and initiate performance partnership process and disciplinary process for all staff supervised. Coordinate and provide adequate staffing and coverage for clinical social work needs for multiple clinical service units, including substance abuse and mental health consults. Insure all units are appropriately covered on day-to-day basis. Manage on-call system.Provide clinical supervision to team leaders and other staff, meeting both requirements of the Department and NC Certification and Licensure Board. Supervise and coordinate administrative services associated with the management of the division.Work with management of clinical service units to participate in program planning, identifying clinical social work needs, and resolving problems. Organize activities with other departments/units to ensure efficient coordination of services.Determine fiscal requirements and assist in budget preparation for department. Monitor,verify and reconcile expenditure of budgeted funds, including the preparation of monthly variance reports.Maintain relevant statistics. Authorize expenditure of hospital funds for indigent careto include housing, travel, meals, medications as recommended by staff in the Social Work Department.Plan, coordinate and conduct staff meetings to ensure compliance with established practices and regulatory requirements, to implement new policies, and provide communication to staff, Provide teaching to staff to enhance clinical knowledge, maintain licensure and other areas.Plan, coordinate,and provide appropriate outcomes measurements for social work activities. Provide leadership to departmental committee,participate in hospital committees and meetings, provide consultation and teaching to other Duke departmental staff and faculty. Maintain liaison with community agencies and participate in related activities.Assist Director in administrative functions and assume the duties and responsibilities of Director as needed.Perform other related duties incidental to the work described herein.

Knowledge Skills and Abilities

Computer skills including word processing, spreadsheets and relational databases desired.Must possess excellent written and verbal communication skills,interpersonal & team building skills.

Level Characteristics


Location Durham


Job Family Level H2

Full Time / Part Time FULL TIME

Regular / Temporary Regular

Shift Rotating

Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


BSN or MSW required; Masters degree in a healthcare field


Minimum of 5 years of related experience required.

Degrees, Licensures, Certifications

Must have current or compact RN licensure in the state of North Carolina or current licensure as a licensed clinical social worker by the NCSocial Work Certification and Licensure Board. Requires certification asa Case Manager or Accredited Case Manager or by December 31, 2017 for current staff.