Assistant Director, Student Philanthropy and Digital Fundraising

California, United States
30 Apr 2019
End of advertisement period
30 Jun 2019
Contract Type
Full Time

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.

Job Summary

The purpose of Development and Institute Relations (DIR) is to foster a thriving and engaged community of support for Caltech. By connecting the people who share and support Caltech’s mission and values, we will ensure the Institute receives the necessary resources to achieve Caltech’s aspirations and sustain its excellence in teaching, research, and scholarship in perpetuity. DIR team members embrace and uphold the values of diversity, integrity, respect, focus, and pride.

Reporting to the Associate Director, Caltech Fund and Parents Program, the Assistant Director will assist in the overall operation of the Caltech Fund student philanthropy, phonathon/texting program, and (yet-to-be-launched) peer-to-peer fundraising program of the Institute. S/he has direct responsibility for a portion of the Caltech Fund dollar and participation goal. Responsibilities include specific components to increase support and engagement from alumni and student constituents.

In collaboration with the Director, Caltech Fund and Parents Program and the Associate Director, develop, direct and implement all aspects of the phonathon and texting program, including hiring, training, scheduling, and monitoring student calling employees, setting annual fundraising goals and developing a comprehensive plan to meet those goals; creating and executing the program in Caltech’s current Break Through campaign. This role has direct responsibility for planning, implementing, and evaluating the student philanthropy program, in particular the senior class gift effort. Position includes identification of class leadership and management of all aspects of a student philanthropy program. This role will also help lead the development of digital engagement and peer-to-peer fundraising efforts.

Job Duties

  • Develop the Digital Engagement and Peer-to-Peer fundraising efforts
  • Build a comprehensive digital peer-to-peer program and manage a yet-to-be-determined platform, e.g. Scalefunder, Givecampus, iModules. Caltech is not currently using a peer-to-peer fundraising platform so this position will help build the program from the ground up
  • Oversee program strategy and day to day operations of the peer-to-peer fundraising platform; including interfacing with fundraiser/donors as first line of contact and relationship manager, provide fundraiser support and coaching, develop marketing and outreach strategies
  • Work with front line fundraisers and other staff on developing campaigns targeted to specific groups and supporters. Direct digital strategy for overall campaign, including outreach and fundraising focus. Create fundraising campaign and pages, make edits and updates and provide reports for colleagues
  • Track revenue and key fundraising metrics across all channels
  • Lead strategy and create new stewardship opportunities for digital donors
  • Build and maintain the Phonathon and Texting/SMS program
  •  Recruit, hire, train, motivate and supervise student managers and student callers to solicit alumni and parents to support the Institute to meet annual giving and participation goals for the Caltech Fund
  • S/He will collaborate with Caltech Fund colleagues to increase alumni participation and build a pipeline of leadership annual donors. Duties include developing appropriate data and scripts, identifying possible prospects for leadership annual gifts, and following up on alumni and parents questions and issues during the phonathon sessions
  • Establish measurable outcomes for participation, renewal and acquisition of alumni and parent donors and provide ongoing analysis of fundraising progress. Take primary responsibility for peer institution benchmarking projects
  • Grow and manage the Texting/SMS program focusing on adoption, subscribers, content and integration with other channels
  • Manage Senior Class Gift and Student Philanthropy efforts
  • Develop and implement creative strategies to enhance the culture of philanthropy and to develop long-lasting philanthropic relationships that include the student experience. Includes engaging and educating first year, sophomores and juniors about the impact of philanthropy
  • Develop and serve as Caltech Fund lead for the Senior Class Gift Campaign and the advisement and management of Senior Class Gift Committee on illustrating the impact philanthropy support provides the Institute
  • Oversee and plan the Senior Gift kickoff party and individual house dessert nights
  • Establish and meet goals for a program that motivates seniors to give
  • Serve as an active member of the Caltech Fund and Parents Program team
  • In addition to providing strategic leadership to student fundraising efforts, the Assistant Director will work with Caltech Fund colleagues to generate collateral material featuring students to help with solicitation and stewardship efforts of the Caltech Fund
  • Participating in planning meetings, accepting special assignments, assisting colleagues and providing support for all ongoing programs and operations as needed
  • As directed by the Associate Director, attend appropriate student and campus events to build relationships across campus to develop a culture of student philanthropy amongst the undergraduate and graduate student populations
  • Attend and participate in Caltech Fund, DIR and Campus events to include but not limited to the Convocation, Commencement, Parent Events, Summer Sendoffs, Reunion Weekend and Campaign Events
  • Performing other related duties as required or assigned

Basic Qualifications

  • A bachelor's degree, or the equivalent combination of education, training and experience from which comparable skills can be acquired
  • At least three years of experience in development, alumni relations and volunteer management (preferably in higher education)
  • Previous experience in telemarketing, email marketing, project management or overseeing Annual Fund/Reunion campaigns, as well as conventional membership campaigns
  • Excellent organizational and time management skills; ability to work towards goals within deadlines
  • Demonstrated excellent written and verbal communication skills. Demonstrate the ability to practice and adhere to organizational values
  • Ability to work evenings and weekends

Preferred Qualifications

  • Candidates will have an authentic curiosity about science and technology, a strong appreciation for the extraordinary intellectual accomplishments and challenges of Caltech students, alumni and faculty, or the willingness and patience to learn the unique culture of Caltech. Candidates should have great enthusiasm and grace to serve as an ambassador for the Caltech Fund, and the Development and Institute Relations team
  • Direct experience as a successful phonathon caller or supervisor within alumni, parent and student fundraising /engagement programs

Required Documents

  • Resume
  • Cover Letter