Certified Recovery Specialist

Pennsylvania, United States
28 Apr 2019
End of advertisement period
29 Jun 2019
Contract Type
Fixed Term
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education. http://www.med.upenn.edu/


  • Care Coordinator will meet with patient at least monthly to assess compliance, address patient needs and gain insight into unmet needs
  • Coordinate information and patient needs (social service, health and medication) with appropriate interdisciplinary provider: PCP, social work, MAT provider, D&A provider, etc
  • Serve as an essential link between patients and all other care providers
  • Care Coordinator is responsible for interacting with patient service representatives to expedite scheduling for follow-up and acute care appointments within UPHS
  • Facilitate appointments for consults and support services within established service standards, including behavioral health clinicians, social workers, physician, community agencies, etc.
  • Coordinate multidisciplinary team meetings; develop concise patient progress summaries for use by the care team, and document recommendations made utilizing standardized care protocols in accordance with state/nationally recognized care guidelines.
  • Monitors and evaluates the delivery of care through documentation and tracking of needs addressed, track outcomes and support strategic planning through COE data collection in accordance with all State requirements.
  • Follow patients throughout the care continuum, including inpatient admissions, discharges from all levels of care, and collaborate with inpatient care management resources.
  • Adhere to established productivity benchmarks


  • Provide recovery education for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance.
  • Provide a model for both people in recovery and staff by demonstrating that recovery is possible.
  • Assist recovering persons to identify their personal interests, goals, strengths and weaknesses regarding recovery.
  • Assist/coach recovering persons develop their own plan for advancing their recovery; for ‘getting the life they want’ and doing so on the path of recovery that is right for them (abstinence, MAT, 12 Step, etc.)
  • Actively identify and support linkages to community resources (communities of recovery, MAT, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person’s goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders.
  • Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources (including MAT). Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.).
  • Develop relationships with community groups/agencies in partnership with others in the agency.
  • Identify barriers (internal and external) to full participation in the COE and/or community resources and develop strategies to overcome those barriers.
  • Maintain contact either in-person, by phone and/or e-mail with recovering person for 12 months once they engage in the COE to ensure ongoing success and to provide re-engagement support in partnership with others in the agency if needed.
  • A High School Diploma or GED and 3 years to 5 years of experience or equivalent combination of education and experience irequired. An Associate’s Degree in behavioral Health, Nursing, or related field is preferred. Must have prior behavioral health experience and knowledge of behavioral health resources. Must be a CRS (Certified Recovery Specialist) or CPS (Certified Peer Specialist). Must maintain valid CRS certification and remain in good standing valid during employment.
  • Demonstrated problem solving skills
  • Ability to utilize critical thinking
  • Demonstrated organizational skills
  • Strong written and communication skills; ability to interact professionally with a diverse group of clients and staff
  • Able to deliver clear and concise presentations to varied audiences
  • Utilizes industry standard processes to generate specifications for implementation
  • Ability to use Microsoft Office (Excel, Power Point, Word)

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.