Instructional Technology Specialist

Pennsylvania, United States
26 Apr 2019
End of advertisement period
26 Jun 2019
Contract Type
Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview    

Penn Engineering’s world-acclaimed faculty, state-of-the-art research laboratories and highly interdisciplinary curricula offer an experience that is unparalleled. Innovation and technology drive every program and transform the fundamentals of what future engineers are learning.


The Instructional Technology Specialist for Penn Engineering Online Learning is responsible for working directly with online learning stakeholders (faculty, staff, contractors) to implement technology solutions for online course development. Specifically, utilizing a range of technologies, platforms and products used in the course development, and recommend and implement solutions that best fit the stakeholders needs. The specialist will be instrumental in the final course creation process by building the structure and individual course components as well as provide maintenance and troubleshooting after the course is live. This includes support for the suite of systems being used as part of the live course deployment (coursera, codio, overleaf, zoom, slack, etc). 

The Instructional Technology Specialist will also be responsible for all audio and screencast recording technology. The specialist will use these tools and work directly with the instructors on their recordings and manage the quality assurance (QA) process for all video and work with the video to ensure high quality audio and video recordings. 

The Instructional Technology Specialist will support the data collection, organization, analysis and transfer process for all online learning data.

This is a 3-year term position.


  • A Bachelor’s Degree and 1 year to 2 years of experience or equivalent combination of education and experience is required. One year experience working in an instructional technology support role and MOOC style course design experience on edX or Coursera required. 
  • Proficiency in LaTeX required, knowledge of software testing best practices and experience with screencast and recording equipment and software required.
  • Preferred experience, with Docker, Jupyter Notebooks, YAML, QTI, LTI (basic understanding), Python, Java, HTML, CSS, & JavaScript
  • Ability to build a strong rapport with both internal and external stakeholders as well as strong organizational and communication skills, with ability to scope, prioritize, and execute projects effectively.
  • Preferred experience working with faculty in an university setting.

Affirmative Action Statement    

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements  

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.